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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

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4 Nights with Air from $1,079 All-Inclusive
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Look whose makin' a splash: Valentin Imperial Riviera Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16) ... More

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Customer Rating 2,095 Reviews
Value
 
4.7
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,305 out of 2,452 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.7
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,305 out of 2,452 (94%) customers would recommend this product to a friend.
The water is so warm! View from our rooms 2nd balcony The grounds at night the water is really that blue The pool behind building 6 The amazing pool. Sunrise over the Ocean Sunrise Jacuzzi in The Emerald View from beach bar Fire show Valentina Riviera Maya resort Main pool in AM The day we left Fountains in front of Valentin Fire show Wet bar view from our room hotel grounds gorgeous beach! What a view!!! Taken from our balcony On the beach One of the many beautiful pools room walk way to paridise View from our room Well maintained and lush grounds of the hotel Heaven! Completely unedited Shower/Jacuzzi area Best Vacation Ever: Mexico main pool Lazy River, 3 islands Our 1st Anniversary - perfect night on the Valentin's beach Deluxe Junior Suite Main pool! Welcome drink relaxing on the beach Sunday foam party The Beach from beach cabana Main pool view The lobby Just before sunrise Great Beach!! Pallie Girl All I can say is view from our room Emerald Suite Swim up rooms were beautiful! The Caribbean Sea so Beauitful !! 2015 pool area Gorgeous beach day! One of the paths out to the beach. how beautiful Amazing pool! Spinach salad at La Hacienda At the French Restaurant called L'Alsace on my girlfriend birthday View from our room evening entertainment Our room The beach Proposal that Valentin Imperial help me wit they are wonderful Evening on the Beach Beach at sunrise sunrise from our balcony view outside our room View of the beach from breakfast Beach panorama View from our swim-up room Relaxing in the pool!!! View from our room View from our balcony Main Pool at Night Our view Silver suite Beautiful sunset from our balcony The front Plaza on a Friday night. beach cabanas Chichen Itza THE STEAK HOUSE N STAFF View under a hut by the pool Swim up room GORGEOUS beach...where does the water start and sand end? Pristine beach Beautiful view! View from our room Waterfall in the pool! Beach view beyond the main activity area Large beach Early morning view of part of pool area with swim up bar. On the beach before dinner path to wonderful beach Beautiful large beach with crystal clear water Lazy River @ Valentin Imperial Maya View from the patio of our emerald suite! Wonderful walkable beach at Valentin Imperial The view from our room... pics don't do it justice. Golden Pool Beach! Salud! room pic of resort Duck L'Orange from the French restaurant. Fountains! The special Honeymoon dessert and Beautiful large pool area Dinner at the Lobster Pot Just chillin' out at our balcony... fantastic view!! Vast Pools with Bars I love towel art! Snorkeling off the coast of the resort Just 'Beachy' This is relaxation! The golden swim up room We did some parasailing! It was so peaceful Our first view of the beach!!! Beach side! Privilege Club beach beds! Cancun breath taking views Lobby The pool Tulem Extreme - Do It!! Loved the main pool area! Fish at the beach shoreline. breakfast in the mexican restaurant Poolside Paella! Valentin' Imperial Maya's beach beach bar swings So romantic Great beaches This was the view from our spot on the beach... Dining Indonesian Anniversary Surprise Walkway to the beach Beautiful beach Lazy river pool beautiful grounds Friendly staff were everywhere! Benito we miss you!! Romantic dinner on the beach main lobby champagne upon arrival View from the beach chair - there were plenty of chairs every day for us! Post-Indonesian Restaurant Bliss View from our room! Early morning walk on the beach Love the pool!! The Plaza at night for the View from our room! Beach View The sunset Bar View from our balcony...perfect! great beach Hotel Lobby Great Package Deal view while floating outisde swim up suite main pool and swimup bar (there were two swimup bars) Paradise!!! View from our room that I have made my wall on my computer so I see it EVERYDAY! pool after rainstorm Paradise! Beach by sand volleyball court Martini bar! Beautiful beach Beach The pools are magnificent Partial view of Main Pool View from the balcony Huge Lobsters!!!! Overview of property. main pool enjoying our last night Main entrance to beach beach Lot's of FUN Heaven Relaxing at the golden pool Viva Mexico! Our room Best breafast/lunch spot central plaza in the evening ONE OF VALENTINES COURTYARDS Our room for my birthday!! Our room Tulum ruins. Relaxation The huge, gorgeous pool Gorgeous Beach Lovely pool first view of the beach Beautiful View along the beach! Imperial Martini Hot Tub! View from our room halloween at the resort Main pool at night View from our palapa
All Customer Reviews
1-4 of 2,095 reviews. Sort by
October 15, 2019
Amazing honeymoon spot!

This resort was beautiful and so romantic. I loved how spread out everything was and all the trees surrounding it! The food options were endless and everything was delicious. I loved the activities at the pool and the amazing sandy beach. I honesty can’t say enough good things about this place! It’s a must.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Powell, WY
Age: 19-24
Travel: 1-2 trips/year

October 14, 2019
honest review

This is out second trip in three months and I will give it a 5 out of 5 but with some advice. First I will tell you about the POSITIVE: The beach is absolutely beautiful. It is so big and there are so many spots to choose from. July 2019 there was minor seaweed and in October 2019 there was none. Seaweed is throughout the Caribbean, do not let it effect your decision or trip. The water was so blue you could see angel fish everywhere. Small waves at times, which was fun. The pool is fantastic, so many rafts and there is a lot of available seats so you do not have to get up at the crack of dawn to put your towel down (no we do not do that) The pool bartenders are pretty good, it gets hectic at times but your in paradise sit back relax and enjoy. The grill cooking by the pool is so ideal, actually I prefer that food over the lunch buffet. Every restaurant is delicious and never too long of a sit down from start to finish. Sports bar is a blast and the martini bar is amazing. ONION SOUP AT FRENCH is to die for. If you can stay after a long day all the shows are awesome, especially Imperial band. The entire staff is wonderful. I could go on and on, but you get my drift... Some negatives but only to help out this resort. NO I am not a a prude or picky this is just my opinion and does not effect me any way shape or form to not come back here for a third time. We always use amstar for shuttle service and its usually a quick easy ride. They always had small shuttles but now went to big coach buses. It took an 1 hour and 45 minutes which usually takes 25 minutes from airport to destination along with 70 people, I feel that is a bit absurd. The beach is so big there needs to be another cabana bar and a restroom, its a long long walk. No, I am not hard of walking or lazy and no I do not need a server to get my drinks it would just be much easier for the workers and beach goers. The GO team is awesome do not get me wrong but they need more to try and get people up and going, not just to party but to get active! Or just more entertainment during the day.Sports Bar just to maybe have more finger foods, people love to snack! We will be back in 2020 probably twice again! We love VIM and cheap caribbean!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: East Palestine, OH
Age: 25-34
Travel: 1-2 trips/year

October 13, 2019
Excellent stay

Excellent service, lush grounds, delicious food, overall great experience. Highly recommended resort! If there is anything I would suggest, is to possibly have the air conditioning not blow the cold air right above the bed.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: MI
Age: 45-54

October 13, 2019
October Vaca

We vacationed at the Valentin Imperial Riviera Maya for five days at the beginning of October 2019. First of all the property is beautiful with a lush tropical/jungle environment. The property is big so be prepared for lots of walking. They do have large golf carts driven by staff to take you from point to point if you prefer, all you have to do is call. We didn't mind the walk though and appreciated the exercise. The staff by and large were very friendly and helpful. Most greeted you with a happy "Hola!" throughout our stay. Our second floor room in building 5 was right next to the main pool and near dining and the beach, overall a good location. The main pool is huge and we had a great time floating around on the blue flotation mats provided. Drinks were always available at the swim up bar or the waiters who came around often. The main pool did get a bit crowded at times but across the street is the Lazy River Pool which was never crowded. The "Go" personnel in red swim suits at the pool were always very friendly and suggested activities for the day. We opted for a cabana at the beach on our last day and had a great time. A couple of issues to be aware of is that the check in procedures take a while. Also the male employees doing the checking in were the only employees we encountered who weren't friendly. They were very stoic and never smiled, not personable at all. We told them of our anniversary and never even got a "happy anniversary". (The hotel staff made up for this by providing a pastry and bottle of champagne) The female check in personnel on the other hand were friendly and personable. I feel that reception is the first impression of a business and sets the tone for the customer. Everyone else we encountered was great. This area needs work. Another issue is the dress code. It's complicated and confusing. When you're at the pool or beach all day and you want to grab a bite to eat you don't really want to go change into a collared shirt, nice shorts or long pants and closed toed shoes to eat. This needs to be looked at closely and simplified. I get that you want some nice dress up restaurants but beach casual options need to be better described and available. Our room was OK and large enough but felt crowded with furniture. One thing that could help is getting rid of the large obtrusive T.V. console. You have a thin flat screen T.V. that doesn't need a large case to house it. Getting rid of those cases would make the room feel a lot bigger. Our visit in October was during the rainy season for the Yucatan Peninsula which resulted in high humidity and lots of mosquitoes. I suggest going to the store near the Plaza and getting some mosquito repellent first thing. I was told that they usually don't have mosquito problems but its good to be safe. Overall though it was a good trip and we would consider the Valentin Imperial again.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Colorado
Age: Over 65
Travel: 3-6 trips/year