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Riu Playacar

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $749 All-Inclusive
Info Customer Reviews Questions & Answers

We know the sunny seashores along Playa's white sandy beaches and bright turquoise waters are calling your name - yes, y ... More

Customer Rating 79 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
3.9
4.2 out of 5
"This is our 3rd RIU stay in a few locations. The service and food here was impeccable. Lots to do with kids and they have a great kiddy play pool as well as nightly disco parties for them. Overall an a..." – Baran
82 out of 95 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
3.9
4.2 out of 5
"This is our 3rd RIU stay in a few locations. The service and food here was impeccable. Lots to do with kids and they have a great kiddy play pool as well as nightly disco parties for them. Overall an a..." – Baran
82 out of 95 (86%) customers would recommend this product to a friend.
at the pool riu playacar's beach fountain in riu playacar restaurant The Beach! Wonderful View and plenty of chairs!
All Customer Reviews
1-4 of 79 reviews. Sort by
February 24, 2020
totally awsome

might not be the newest but updated,beautifully maintained grounds,clean rooms,great food choices,very attentive professional staff that took care of our every need. hard working employees. nightly entertainment as well as daily activities. best and cleanest beach of all we walked. conveniently located to excursions and shopping district.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: michigan usa
Age: 55-64
Travel: 1-2 trips/year

January 31, 2020
Girls Trip Jan 20

Every January I treat my daughters to a winter vacay. This year was the Riu Playacar in Mexico. The resort itself is beautiful. The beach is a true beach lover's delight. The water and sand are just fabulous. We were able to eat in all the resturants without reservations more than once. We never went to the buffet for dinner. There was a small area by the pool bar to get a quick bite for lunch. We enjoyed this as we could eat lunch at the beach.There were plenty of afternoon and morning activities. Our only complaint was the evening entertainment. It was all in Spanish making it difficult for the English speaking guests to enjoy. Rooms were very clean and the maids do a great job making the towel decorations, but there is that language barrier making it difficult to get the amenities we needed. A shout out to Sergio. He was our favorite bartender. There was another bartender that got me hooked on pink gin and tonics. So refreshing.The lobby bar makes a super cappuccino as well as a spiked iced coffee. We would return to the Riu Playacar.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: New Jersey
Age: 55-64
Travel: 1-2 trips/year

December 2, 2019
Overall Happy with Stay

Rooms were clean and comfortable. We were happy with the ocean view room with a large balcony. The beach and pool areas were nice and clean and never too crowded. The restaurants were average but nothing was bad. Since we were there for one week we decided to go in to Playa del Carmen 2 nights for dinner which was a good change.it was easy to grab a taxi to and from the hotel. We also used the car rental service which worked out well and was a reasonable price. Our vacation guide and transport through Amstar were good and reliable.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: MI
Age: 25-34

September 11, 2019
Impressive Property

As RIU addict, I must say this property did not live up to my expectations. For the past7 years we have been enjoying RIU properties in Cancun. We tend to always celebrate our wedding anniversary at a RIU property. This year was a totally different experience. Service was exceptional, but the property was dated. RIU received us with a bottle of champagne and chocolate covered strawberries to celebrate our anniversary. I was surprised to see the linens did not have that rewashed, motel funky smell. Bed was comfortable and pillows were always fresh and non-smelling. As an ocean view room was requested and paid for, we were never told there was NO elevator. We live in a two story house. The last thing we wanted was to climb stairs day in and day out. As for the dining areas, they were all great. Except our expectations of the “24 hour Sports Bar” were quickly shambled. Every RIU property we’re been to has their sports bar enclosed and air conditioned. This was not. Again the last thing we wanted was to drink in a hot/humid environment. Overall if you enjoy the outdoors this resort IS for you!!


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Overall Rating: 3
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: San Antonio, Texas
Age: 45-54
Travel: 1-2 trips/year

Room Information

The Riu Playacar features 386 spacious guestrooms with a full range of amenities including a mini-bar and liquor dispenser. All rooms are equipped with bathroom with shower, hairdryer, air-conditioning, ceiling fan, telephone, satellite TV, radio alarm clock, in-room safe, iron/ironing board, and a balcony or terrace.
Guestrooms with inter-connecting door available upon request.

Room Details

Double Room (DDSB)
Hotel/Studio Unit Details

Double Room Ocean View (DDMB)
Hotel/Studio Unit Details

Junior Suite (SUSB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

Sinking your sandy toes into the soft, white shores in Playa del Carmen. Ahhh, swoon.

Top-notch service where you get to sit back and be pampered. It's vacay time. You deserve it.

Keeping the party rolling at night - letting loose at La Pinata nightclub.

The full-service spa-some experience at Renova. Massages and facials and a whole lot of you-time.

100% Authentic Mexican food with lots of chips & guacamole for that necessary afternoon snack.

RiuLand let's the kids burn off energy with other kiddos their age. You get to lounge by the beach in peace.

 

What We'd Change

The a la carte restaurants at night require a dress code - so for the guys - throw in some long pants in case you need them.
 

Why You Should Go

Eat, play, drink at the other Riu resort's near here - Riu Tequila and Riu Yucatan.

You're within walking distance of shopping on "5th Avenue" - Playa's retail hub of local treasures and restaurants.

You can explore all the local sites: ancient Mayan ruins, Sian Ka'an Reserve or the Crococun Zoo.

Feeling like an adventurist? Head to the bright blue seas for snorkeling, kayaking, windsurfing and more.

There's three glistening pools - perfect for lounging, day drinking and pure relaxation.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Medical Services ($)
  • Ping Pong
  • 3 Restaurants
  • 2 Bars/Lounges
  • Elevators
  • Spa Services ($)
  • Catamarans
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Loungers at Beach and Pool
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Swim-Up Bar
  • Car Rental Available ($)
  • Wireless Internet in lobby


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Riu Playacar

Avenida Xaman-Ha, Manzana 6, Lote 6, Condominio Playacar

+52 984 877 2300

Hotel Description

Riu Playacar: All-Inclusive Beachy Haven in Playa del Carmen

We know the sunny seashores along Playa's white sandy beaches and bright turquoise waters are calling your name - yes, you. Why? You've earned this little slice of paradise. So it's time to dive in to what will likely be your all-time favorite escape. An all-inclusive treasure trove, you've got it all at your fingertips with Riu Playacar.

It's Time to Get Your Riu On.

Sister Property Exchange Privileges
Guests staying at Riu Playacar enjoy exchange privileges at Riu Yucatan, Riu Tequila and Riu Lupita! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.



DINING

The Palms
Type: International
Hours: Breakfast, lunch & dinner
Description: Buffet & live cooking stations.

Traviata
Type: Italian
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Turquesa
Type: Steakhouse
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Mexican
Type: Mexican
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

All hours subject to change.

Jade
Type: Asian
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

All hours subject to change.



BARS/NIGHTLIFE

Anana
Lobby bar. Open daily.

La Cumbia
Lounge bar. Open daily.

La Plaza
Open daily.

Las Olas
Poolside bar. Open daily.



BEACHES AND POOLS

The enchanting views of white sands, turquoise waters and swaying palms is very real. And it's your playground on this vacay. Pull up a lounger, grab a fruity cocktail and nestle in for day of whatever you want. Best part: you've also got three shimmering pools and the kiddos have their own (with slides!) Dive in.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

Land

  • Fitness
  • Group Fitness

Golf
Golf is available near the resort.



INTERNET

Complimentary Wi-Fi is available throughout the resort.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Located in Yucatan Peninsula, approximately 35 miles from Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. check-out: noon.A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective January 1, 2020. Hotels will collect $25.45 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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$850 Resort Credit More
5 days, 4 nights
Travel Dates 5/1 - 8/17
Starting at $749 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$850 Resort Credit More
5 days, 4 nights
Travel Dates 3/1 - 4/30
Starting at $679 was $1379
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$850 Resort Credit More
5 days, 4 nights
Travel Dates 8/18 - 10/26
Starting at $649 was $989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts