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Platinum Yucatan Princess (Adults-Only)

Mexico - Riviera Maya

Our Rating
1-833-531-2707
4 Nights with Air from $629 All-Inclusive
Info Customer Reviews Questions & Answers

Now this is where grown-ups can enjoy the finer things in life. The Platinum Yucatan Princess creates an atmosphere that ... More

Customer Rating 282 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
4.4
4.2 out of 5
"Stayed at this resort a couple of weeks ago (July 13-18, 2017) with two friends, having booked a Jr Suite. When we arrived, the front desk informed us that we had been upgraded to a Platinum Suite beca..." – MarkW
256 out of 314 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
4.4
4.2 out of 5
"Stayed at this resort a couple of weeks ago (July 13-18, 2017) with two friends, having booked a Jr Suite. When we arrived, the front desk informed us that we had been upgraded to a Platinum Suite beca..." – MarkW
256 out of 314 (82%) customers would recommend this product to a friend.
What room looks like Tulum View From Skylights View from the room Beach view Pool view La Playa the view from my balcony Beach Noche de Casino Standard room Looking in from the back patio area View from Honeymoon Suite Beautiful! Seaweed beach at the resort. Junior deluxe suite foam party View from the room View from 3rd floor room beach Very clean beaches and resort altogether Beach Spring hibiscus risotto and la bruschetta-amazing! Pool turned yellow and smelled like sewage View from Skylights Beach view Beach Room view ahhhh! Bathroom View from 3rd floor of 3000 building The beach French restaurant Our swim out suit Best location on the beach! Beach Beautiful Room with a view
All Customer Reviews
1-4 of 282 reviews. Sort by
May 15, 2018
Great trip with excellent service

Main pool bar could have a few more pool chairs to lay out. The beach had tons of seaweed our first day but the workers worked diligently to have it removed by our second day there. Tons of great food options. All staff was extremely helpful and friendly. Our room was really clean and comfortable. Extremely happy with our stay here!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Lancaster, PA
Age: 25-34
Travel: 1-2 trips/year

May 14, 2018
Clean Resort

I tried this resort because it was adult only and the price was good and I would recommend to friends IF the price was good, there are many resorts in MX. My BIGGEST complaints are that the rooms are not cold, resort sets thermostat to 22 they will NOT lower it, your clothes and bedding are moist even my money that I kept in safe was moist, my mini bar did not keep drinks cold which I complained and they checked it said nothing was wrong but who wants to come back to room and drink warm water and soda? The water that came out of faucet was cooler then the drinks in my mini bar. Hood things, Karla at front desk is AWESOME she was always smiling and ready to help with any questions I had and friendly and Sunday at concierge very professional and always eager to help you in anyway. Miguel at front desk not so friendly makes you feel like your wasting his time. WiFi very good included in price BUT doesn't work at beach but on resort and your room very good. Food was very good, I would say resort is a 3.5 star, it's very clean. If beds where more comfort and the bad things I mentioned where better I'd say a 4 star.

Beach What room looks like
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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Indiana
Age: 45-54
Travel: 1-2 trips/year

May 13, 2018
Watch out for your "all-inclusive"

Be prepared to pay extra for something that you think is "all-inclusive". Some waitresses do not inform you of extra cost of a wine that is not included within all-inclusive, you have to pay out-of-packet. Read every document before signing anything. Beach was not clean, seaweeds were all over, no place for swim, so many weeds. If you are a lover of seaweeds, great place for you! The review is only about the Resort.

Seaweed beach at the resort.
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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: NC
Age: 35-44
Travel: 1-2 trips/year

May 11, 2018
Clean Resort

I stayed May 1-8, 2018. Weather was perfect never rain and it was hot. Resort is large, pools where always clean, food at all the dining where great including buffet. Beach was wonderful only compliant there is wish the employees worked harder to get the seaweed off the sand but once it stopped washing up the water was beautiful. I do have some complaints which are, the resort sets your room temp to 22 and they say that's the lowest it goes, which is hard for me to accept. I've never been to any resort in MX where resort controls c/a, my room wasn't cold, my bedding, clothing and even money in safe felt moist and room had a musty smell the whole time, they really need to set temp lower. My mini bar was defective, pop and water weren't cold, maintenance came said it was fine but it wasn't, I just wanted it cold like when you buy a pop from a gas station and wasn't. Rooms are nice size with a tub and walk in shower and very good water temp. Amstar co the CD uses, when you go go meet them about pick up time the next day they want to sell you excursions and when you refuse they are shotty with you so I did change my mind but booked through another company because of how I was treated. Would I stay at this resort????....for the right price yes but there are so many other resorts for the right price As well

Beach Bathroom
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
3.0
User Image

From: Indiana
Age: 45-54
Travel: 1-2 trips/year

Room Information

Platinum Yucatan Princess features 472 suites sure to please. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen televisions, satellite TV, a Princess beach bag, minibars, in-room safes and complimentary Internet access.

Room Details

Junior Suite Deluxe
Hotel/Studio Unit Details

Junior Suite Deluxe Pool
Hotel/Studio Unit Details

Platinum Deluxe
Hotel/Studio Unit Details

Platinum Deluxe Pool
Hotel/Studio Unit Details

What's to Love

This resort exemplifies the perfect Adults-Only Caribbean vacation experience. With its modern, upscale design, limitless amenities and perfect location near Playa Del Carmen, a couples or group retreat doesn't get better than this.
 

What We'd Change

Platinum Yucatan Princess is just outside of the vibrant town of Playa del Carmen, however if you wish to visit the city, it's only a 10 minute drive from the resort.
 

Why You Should Go

In addition to the all-inclusive services you'll get at the Platinum Yucatan Princess you will also have access to all the facilities and services at the nearby Hotel Grand Riviera Princess and Grand Sunset Princess resorts.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Medical Services ($)
  • Billiards
  • 6 Restaurants
  • 8 Bars/Lounges
  • Spa Services ($)
  • Multilingual Staff
  • Elevators
  • Laundry Facilities
  • Beach Volleyball
  • Beach Towels
  • Honeymoon Packages
  • Jogging Trail
  • Swim-Up Bar
  • Gift Shop ($)
  • Doctor on call 24 hours
  • Pool/Beach Bar
  • Internet Access


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nightlife
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Platinum Yucatan Princess (Adults-Only)

Prolongaci 5th Avenida Mz 20 Lt 006

+52 98 48 77 3500

Hotel Description

Platinum Yucatan Princess: A Clean, Modern Take on the Adult Beach Vacation

Now this is where grown-ups can enjoy the finer things in life. The Platinum Yucatan Princess creates an atmosphere that makes you want to dress in your showstopper outfit and mingle with the beautiful people. Located on clear Caribbean water, the Riviera Maya resort is sophisticated and contemporary in design and presentation. Modern touches are weaved into the luxurious style of a Mexican getaway you just cannot miss.

Start your day by indulging in the myriad massages, facials, body scrubs, and body treatments at the spa. If sitting around in a hot room while sweating out the toxins in your body is more your speed, there's a sauna, steam room, and a Turkish bath/hammam to use. The full-service spa can even get you ready for the day's activities with its mani-pedi offerings. That way when you participate in one of the daytime activities, enjoy the nightly entertainment at the theater, or take in the sights and sounds at Club "La Salsa", you know know you're looking good.

When you're ready to get moving, the Platinum Yucatan Princess has you covered so don't worry about getting in your workouts! There's a fully equipped Fitness Center for the gym rats, free non-motorized water sports, a multi-use court for various sports, 6 tennis courts, and more. There's even a practice baseball field that you and your friends can use to get those competitive juices flowing. A walking and running trail is available for the runners--and for those who may want to work off those premium beverages. And don't forget to take in your free scuba lesson in the pool!

With all this activity, you're bound to get hungry and the resort has you covered. The international buffet serves breakfast, lunch, and dinner. There's an Italian restaurant, a Grill/Tex Mex-option, another international eatery, and a Sushi/Teppanyaki hot spot. The pool area has its own restaurant and snack location, and there's a grill in the beach area. For a more adult beverage option, there are 8 bars including swim-up bars all serving tasty drinks to lubricate your dream vacation.

So whether you're into relaxing by the pool all day or mingling at a posh bar, Platinum Yucatan Princess will get you where you want to go. Just don't forget to pack some stylish clothes!

The hotel is All-Inclusive.
Features include:

  • Adults Only
  • Free internet connection
  • Meeting facilities
  • Wedding packages
  • Medical Center (doctor on call 24 hours)
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Yucatan Buffet
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-11pm
Description: Serving international favorites in a modestly elegant restaurant.
Dress code: Resort casual.

Rodeo Grill
Type: Tex-Mex
Hours: Dinner - daily, 6pm-11pm
Description: Enjoy delicious grilled specialties served a la carte inside the refreshing air conditioned restaurant or take in the view from the terrace. Reservations required.
Dress code: Evening attire. Collared shirt and long pants for men.

Bruschetta
Type: Italian
Hours: Dinner - daily, 6pm-11pm
Description: You'll enjoy authentic a la carte Italian fare, seating available in the restaurant or on the terrace. Reservations required.
Dress code:Evening attire. Collared shirt and long pants for men.

Thao
Type: Asian
Hours: Dinner - daily, 6pm-11pm
Description: Serving Asian favorites, enjoy this delicious dining experience inside or on the terrace. Reservations are not required.
Dress code: Evening attire. Collared shirt and long pants for men.

Aroma
Type: International
Hours: Dinner - daily, 6pm-11pm
Description: Enjoy all of your international favorites served a la carte. Reservations required.
Dress code: Evening attire. Collared shirt and long pants for men.

Sky Lights
Type: International
Hours:Dinner - daily, 6pm-11pm
Description: International restaurant. (not included)
Dress code: Resort casual.

All hours are subject to change.



BARS/NIGHTLIFE

Plaza Bar
Open daily.

Pool Bar
Open daily.

Salsa Bar
Open daily.

Lobby Bar
Open daily.

Bar de Espera
Open daily.

Piscina Platinum Bar
Open daily.

Sky Bar
Open daily.



BEACH

Palm trees line the coast of Platinum Yucatan Princess, enhancing the natural spectacular beach. The resort takes advantage of all the natural beauty of the area, as the gentle sloping beach and abundant white sand creates a privileged setting. The hotel is located six miles from Playa del Carmen.

POOLS

The resort features 13 swimming pools strategically placed throughout the property so that there's no corner where you can't cool off.

SPORTS/ACTIVITIES

Water

  • Scuba lesson
  • Snorkeling
  • Kayaking
  • Windsurfing

Land

  • Archery (18+)
  • Tennis
  • Paddle courts
  • Walking/jogging trails
  • Multi-use court
  • Baseball practice field
  • Golf driving range
  • Fitness center
  • Aerobics

Golf
Golf packages are available and special rates are offered to Princess clients.



INTERNET


Platinum Yucatan Princess offers free Wi-Fi in all rooms and areas of the hotel.

SPA SERVICES

Spa Princess is divided in five zones representing the continents. Daily, 8am-6:45pm.
  • America, Polysensorial room
  • Asia, Roman baths
  • Europe, Finnish spa
  • Africa, Turkish baths
  • Oceania, Underwater massage pool
All guests enjoy complimentary use of the spa's steam room, sauna, whirlpools and plunge pools.

WEDDING/HONEYMOON

Platinum Yucatan Princess offers personalized programs are available for couples looking to tie the knot. Honeymoon packages and amenities are offered, as well. Please contact the hotel directly for more information.

CHILD CARE

This is an adult only resort and child care is not available.

ADDITIONAL INFORMATION

Location
Platinum Yucatan Princess is located one hour (60km) from Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 5/28 - 12/22
Starting at $629 was $1229
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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