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Paradisus Playa del Carmen La Perla

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $919 All-Inclusive
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4.5 out of 5
"My partner and I just spent 4 delightful days at La Perla. We had a swim-up suite and it was just wonderful.Decor at the resort is very modern. Check-in was speedy. We had one problem with our TV, it s..." – Spyrogirl2
315 out of 359 (88%) customers would recommend this product to a friend.
Izumi Restaurant LA Palpa resturant by the RS pool Royal Service restaurant-closed the entire week Main pool on La Perla side at night We loved our Patio and used the Jacuzzi every night! April 2017 One of the lounges at night (La Esmeralda side) Royal Srvice pool LaPerla Pool Paradisus La Perla 2016 April 2017 Seaweed invasion-no beach access for 1 week Beach view Hotel View Paradisus Beach Swim up to rooms. First dinner. Salmon was amazing Special gift from the Paradisus to celebrate our anniversay!! View from entry area. Beach View Bed Me on the beach Poolside at the Paradisus!! Newly wed fun in paradisus playa del carmen
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1-4 of 315 reviews. Sort by
October 12, 2019
Very nice resort

We were Royal Service guest at La Perla Paradisus is overwhelming at first. Although you will receive a small map of the facilities, it is much too small to be of much value. The service is excellent. Mosquitoes are bad. Food is very good. Although La Perla is the “adults only “ side of the resort, we were inundated with kids at every restaurant. Many were very well disciplined but many were screaming little spoiled imps from the pits of hades. True, the Palapa restaurant is for adults only but it is not air conditioned and the mosquitoes were a constant irritation. Be warned, there are no adults only sections in any of the other restaurants or dining areas and the staff seemed to be oblivious to our wishes to, at least, be seated in a less noisy and low traffic table. My opinion, there are probably resorts much better suited to older guest. This was our twelfth trip to a Playa del Carmen area resort and we will be more selective next time in booking a “True” adults only venue.

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Overall Rating: 4
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From: Georgia
Age: Over 65
Travel: 3-6 trips/year

October 3, 2019
Great but WATCH OUT

My boyfriend and I just got back from a week long vacation at Paradisus La Perla. Let me start by saying that the resort is beautiful, one of the best and nicest rooms we’ve ever had. The staff are very friendly, especially EDGAR is the family-side buffet and ANTONIO at the Sunset Bar. All the staff were fantastic and we always had fun with them. HOWEVER. Don’t believe them when they tell you this is “all inclusive, adults only.” Yes, La Perla is the adults only side but we found ourselves among kids more often than we would like. They closed some of the restaurants on La Perla and left the La Esmeralda ones open because it was off season and why open two buffets when there’s only enough people for one? That makes perfect sense but we were not told this. You have to make sure you’re on the right side of the beach if you don’t want to hang around kids all day too. As for all “all inclusive”— one of the restaurants (the best one in my opinion) is not included and runs “on average $85/person.” I put that in quotes because that is what we were told, but we ended up spending about $300. There is a coffee shop but you have to pay for what they offer. They have tequila tasting bars around the resort but those are $40. Even some restaurants we went to, they tried to up sell you to a nicer plate (lobster and shrimp) for an extra charge. Room service is $5. We have never been to a resort where they tried to sell you so much stuff! Be forewarned. We found out the company just changed hands and that’s why there is no nightlife. We are used to eating dinner, going to a show, and then heading to a bar/casino/club. Shows are nonexistent at Paradisus! Their entertainment consists of DJs around the place, some of which were pretty bad. The entertainment team tries during the day but there’s no way to know what’s going on unless you have their app or always go down to the lobby to check the schedule. We met a couple who was perfectly happy going to bed at 9pm but we are not those kind of people. We were disappointed with the lack of nightlife! While our vacation was pleasant and relaxing, we were very upset that we couldn’t enjoy all the resort had to offer because of cost, had to end our nights early because there was nothing to do, and ended up eating about half our meals next to screaming toddlers. We had a nice vacation but would not return. For what we paid, we don’t want to eat next to other people’s kids and have staff try and sell you things that should be included anyway!

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Overall Rating: 3
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From: Woodbridge, VA
Age: 25-34
Travel: 1-2 trips/year

October 2, 2019
Best Swim out Pool!

Honestly, I cannot say enough about this beautiful resort. We had an amazing room that we were upgraded to. A one bedroom swim out room. The room was insane! Huge living room, dining area, bathroom with double sinks and double shower heads. HEAVEN. We loved being able to swim out from out room and were right next the bar so the service was impeccable! I would 10/10 go back in a heartbeat! Do not hesitate to book your stay here and opt for the swim out room!! Getting upgraded was nice and we noticed a couple next to us checking in also got upgraded!

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Overall Rating: 5
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From: Bergen county NJ
Age: 25-34
Travel: 3-6 trips/year

September 18, 2019

Our travel advisor really sold us on this resort. Out of the 5 times I’ve been to Cancun all inclusive this was my least favorite resort by far. Pretty beach, rinky dinky chairs lounge area. Small pool, bar closes at 4:00. Food average.

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Overall Rating: 2
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From: Atlanta
Age: 25-34
Travel: 1-2 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service. (Room service is $5 per delivery.)

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

One Bedroom Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Master Suite
Hotel/Studio Unit Details

One Bedroom Master Suite Swim up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Swim Up Royal Service
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.


What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.


Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.


An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.
Dress code: Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change. (Room service is $5 per delivery.)


Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.


This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind. (If you want to book a Bail Bed at the pool, it will be a $50 fee.)


The resort features a water sports concession on-site (fees apply).


Complimentary Internet access is available in the guest rooms.


Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

All hours, fees, amenities, information and services are subject to change without notice.

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