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InfoCustomer ReviewsQuestions & Answers
Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi
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Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.
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"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
201 out of 213 (94%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.6
Service
4.9
Beaches & Pools
4.7
Dining Options
4.5
Room Comfort
4.8
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
201 out of 213 (94%) customers would recommend this product to a friend.
All Customer Reviews
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August 1, 2019
Great place
Everything was wonderful at the resort. The beach did have seaweed however, which they did clean up daily. There are quite a few rocks on the beach which make it hard to get into the water at certain places. I would not recommend the Amstar shuttle to go back to the airport. They will try to pick you up 4.5 hrs before your flight and it's ridiculous. A cab is only $44 I recommend doing that. The place is beautiful the saltwater pool and bar are fantastic. Everyone bends over backwards to make your stay wonderful
-All the staff were working extremely hard to take care of us, entertain us, and make sure the place looked gorgeous and stayed very clean.
- Loved the grilled to order shrimp and lobster
- There were several buffet options and all were high quality. What stood out the most for me were lots of smoked fish options, different types of fruit juices, and bite-sized desserts
-Not sure if it was the seasonal occupancy levels, but we really appreciated not having to fight for a cabana near the pool.
- Not the resort for you if you are a big ocean swimmer given the seawood but there are plenty of places to lay out on the beach and it's pretty.
We arrived at the Iberostar Grand Paraiso on a Sunday at around 1pm. No check in issues. We asked about an upgrade but were denied. We scheduled our dinner reservations for the week which was a little difficult due to only certain restaurants being opened on certain days. This was much different than other resorts that we visited on past trips. The beginning of the week started out slow. Very few people at the resort however later in the week more people began showing up. I spoke with several of them who told us that they were upgraded from other Iberostar resorts.
Food was great, servers and bartenders were great, entertainment was great, and housekeeping did a great job. No real complaints here other than I did see a few kids that were not obviously 18 years old and guest that were upgraded from sister resorts ended up staying at the Grand cheaper than my costs. I would still recommend this resort to anyone wishing to visit it.
From:Indianapolis IN Age:45-54 Travel:1-2 trips/year
June 9, 2019
Excellent Resort
From the check-in process all the way to the check-out experience - everyone we encountered was beyond nice and helpful. We were traveling as a couple with another couple. When we arrived, we were greeted with a warm towel and glass of champagne. Walking into our room was breathtaking. The room was well-stocked and VERY nice. We enjoyed the nightly shows and dinners. The pool was magnificent. We LOVED the daily pool games. The girl that organized the games was TERRIFIC (can't remember her name) Oscar and Octavio were also way fun. We loved the bartenders Humberto and Ricardo. Every drink they made was terrific. Orlando was also very entertaining. This trip is a definite one to take again. We have told all our friends to join us again next summer.
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about Iberostar Grand Hotel Paraiso or help someone else answer theirs.
Can you answer these questions?
24 questions, 88 answers.
Snorkeling3 answers
When picking a vacation it's very important to my family that there is good snorkeling. How is the water at Iberostar? Is there a resort in CANCUN or riviera maya that is recommended for great snorkeling?
6 years, 84 months ago
swin92
The hotel facilities include a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons and a host of other water sports and activities. Its comfortable boats are specially designed to enable divers to set off directly from the hotel's private beach.
MariaCC
The water is absolutely beautiful but when we were there the ocean was either at yellow or red flag so only body surfing/swmming - would have been too hard to snorkle. BUT the great thing about Iberostar is it is located ~20 minutes from some fantastic snorkling.
PennySt
The water is so clear and if you bring fruit loops from the breakfast bar you can feed the fish. This hotel is for 18 years of age or old. You would have to stay at the cheaper and more run down hotels if you are bring kids. I do not recommend any of the other Iberostars at all only the GRAND. With kids I would look into going to THE BEACHES RESORTS instead.
Carmel
How far is the Mayan Ruins from this Iberostar grand hotel Paraiso?5 answers
How much would an excursion from the Iberostar Grand Hotel Paraiso (all inclusive) to the Mayan ruins cost? How far is the ruins from the hotel?
6 years, 79 months ago
New York
The Mayan Ruins are located nearby the resort. For the exact distance and pricing please contact the resort directly.
CaitlinCC
The ones that are close are xelhum and tulum. Very close like 5 miles. The one that looks like a temple and is in the jungle is an all day trip of being very HOT all day.
Carmel
I paid for a tour to Chichinitza (duration of trip 12 hours inclued drinks & lunch) about 110 dollars, and the express tour to Tulum was about 50 dollars (duration about 6 hours, and includes drinks). Both were great tours.
worldwidetravel
Tulum is about 40 miles south of the hotel.
JimAmigo
Thulium is 45 mins away and $70 for half day trip. Chicha Itzu is 2.5 hrs away and about $100
Tina225
how far is Playa Del Carmen from hotel? Taxi cost?4 answers
6 years, 76 months ago
new york
The resort is approximately 20 minutes from Playa del Carmen. Unfortunately, we do not have information on file for the prices of the local taxi cab fares.
MariaCC
The hotel is around 20 miles south of Cancun and the airport.
JimAmigo
Playa de Carmen is 15-20 mins away and Iberostar offers a shuttle for $5 per person each way
Tina225
It was about a 20 minute ride from the hotel. Our hotel had transportation for 50 pecos/person each way.
BandBinMaryland
WHat is the fitness facility like?3 answers
What is the fitness facility like? What do they have? What hours are they open?
6 years, 74 months ago
Chicago
According to the resort's website, there is a "fitness center with machines". The resort also has aerobic, gymnastics, dance, yoga, tai chi and spinning rooms.
CoryCC
It was small, but had an couple of treadmills, ellipticals, bikes, weights and AC. They had spin classes, but the bikes were old and located in the indoor pool area, so it was just too hot to do the class when we were there.
BandBinMaryland
Pretty basic with treadmills and cross-trainers. Nice selection of weights. Like an upscale hotel. It is in the spa area and the spa pool is warm and there are saunas (dry and wet) available.
julim1
Are there any Casino's in Riviera Maya4 answers
6 years, 73 months ago
Boston, MA
It does not appear that there are any casinos directly in the Riviera Maya. There is the Hard Rock Hotel & Casino located in Cancun. According to Hard Rock Hotel & Casino's website, it appears that they may be opening a resort in the Riviera Maya. For further information regarding the Hard Rock Hotel & Casino property opening in the Riviera Maya, please click https://www.hardrockhotels.com/all-inclusive/#/RivieraMaya/overview
MariaCC
There's a bar (Tequilla Barrel?) in Playa Del Carmen that advertises "sports betting", and many of the hotels have a "casino night" (with chips for prizes), but there aren't any casinos that I am aware of.
BostonMatt
Not to my knowledge.
txtravelergal
There is some gambling in special ares and there is a daily schedule of gambling offerings. I did not partake of gambling while there.
julim1
Daughter is seventeen is adult 18 and over? Other suggestion if not allowed for accomadations.2 answers
5 years, 68 months ago
Boise
Please call the beach experts at 800-915-2322 for information on rates for your daughter.
LisaCC
Yes you have to be at least 18. Stay at the Parisio Maya right next door
Stoneman215
Are any of your rooms swim out rooms? Meaning you can swim out of them into a pool?2 answers
5 years, 66 months ago
Kel
No, we do not offer an swim out rooms at this resort.
LizCC
No. I didn't see any rooms with a swim-out. The rooms on the 1st floor/ground floor all had railings that prevented you from exiting. There is also no pool water near any of the rooms.
ConBon
how far is the hotel from the airport? has us flying into Cancun9 answers
5 years, 63 months ago
deo
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.
If you have any further questions or concerns, please call us at 1.800.915.2322.
SamCC
25-35 minutes directly to the resort; all good roads
awedcfeerrv
40 minutes by taxi or shuttle
Trf0901
About 1/2 hr. trip from Airport to Hotel - had to wait a short time for the ride - about another 10 minutes - not bad!
Mcae
30 mins however if you book transportation in advance it will take longer due to multiple drop offs at different resorts.
DRenee
25-30 minutes.
jstew254
The Grand is about 35 minutes from the airport but travel time really depends on whether you are being transported with other travelers. It will take longer if people are being drop off before your location. Cancun is the right airport and it is not much of a drive.
pacpatch
Less than 30 minutes
Jimparket
If you're on a group transport, expect a 30-40 minute drive due to stops at multiple resorts.
IslandGirl77
Does this Paraiso offer exchange privileges at the sister resorts in RM like the others?5 answers
4 years, 59 months ago
IL
Yes, you have access to all of the Iberostar properties when staying at the Grand Hotel Paraiso.
KristenCC
yes you can visit any sister resort. There are 4 resorts all in one complex. You can take a golf cart to any to visit.
JustUs
Yes, we could visit any of the other resorts on the compound with full privileges. They even had golf cart service to take you and drop you off anywhere on the property/compound that you would like to visit.!
RubyLovesTravel
You can access all of the resorts if you stay at the Grand.
SuzannaDanna
If you stay at t he Grand Paraiso you can visit any of the sister resorts on the complex.
ajdmozart
Can you rent clubs? If so what is the cost? Do they offer &/or require a caddy? If so, what is the cost?2 answers
4 years, 59 months ago
IL
Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available. For more information on pricing please contact the resort directly.
KristenCC
Don't know I don't play golf
Miky
Yes you can rent clubs. $42.50 per person
Stoneman215
beach bar3 answers
A beach bar is mentioned in the description but I don't see it on the map or in the photos. Where is it and what does it offer? Butler service? We are looking for calm clear water and all inclusive easy bar access and with no Fuss! :)
4 years, 56 months ago
USA
For more information on this resort please call our beach experts at 1-800-915-2322.
CaitlinCC
no beach bar but they do have service on the beach. They come around frequently so no need to get up.
The beach is NOT calm. but the place is beautiful
JustUs
Beach service was good, but poolside service was better. The beach is windy and water can be rough. Salt water pool was better for a quick dip.
IslandGirl77
How are the standard suites room? Is it worth while to upgrade?2 answers
4 years, 55 months ago
Vaca2015
Every room we sell for this resort is classified as a suite. The only difference for the upgraded room is the view.
CaitlinCC
the standard suites were fantastic, so unless you want an ocean or pool view, then its NOT worth upgrading.
BigO1971
How much do you charge for Internet?4 answers
Most "high end" accomidations offer FREE internet...how much do you charge for this otherwise free service?
4 years, 50 months ago
Spcope
It is $50 per 7 days (max) for 1 device unlimited use, you can change the devices (either from your room or lobby) or if you want free internet its in the lobby 1 hour per person per day
Odessito4ka
There is limited free internet access in the lobby. For internet access in your room or other areas of the resort, the resort does charge. However, pricing is subject to change, so we suggest speaking to one of our agents at 1.800.915.2322 for for up to date information.
SamCC
They don't charge for internet, nor is there a password. just connect to "iberostar" anywhere on the property, for a high speed connection. It was sufficient to stream live CCTV video from back home, and remote access. It does seem to go down about 30 mins whenever there's a thunderstorm, however. It must be line of site or satellite based.
rhody401
There is FREE Wi-FI at the Grand Paraiso
ajdmozart
How many rounds of golf are included3 answers
The Iberostar Grand says golf is included. What is included, ie one round per stay or golf each day?
4 years, 49 months ago
DUFFER
Guests staying for three or four nights receive a free round of 18 holes, and guests staying for five nights or more can double that perk. Please check with the resort directly for the most up to date information on their golfing packages their international number is: 01152(to dial out) 984-877-2800 Ext 8500.
TimCC
One round for every 3 days you stay. Golf club rentals cost $55 a day though.
pumpyouup
2 rounds for 5 noghts
Jimparket
Casual Elegance shoes4 answers
For the men, pants are recommended for the "Casual Elegance" attire for dining in certain places. Can they wear their flip flops with those pants or do they need to bring dress shoes? Just trying to save room while packing. :)
3 years, 47 months ago
Iowa
Close-toed dress shoes for elegant casual dining.
TimCC
My husband brought some nice leather sandals (similar to the picture below) and no one seemed to have an issue. I don't recall seeing anyone in flip flops and pants for evening dining but I also wasn't looking that closely. :)
RubyLovesTravel
You can wear flip flops and you can wear dungerees
Stoneman215
Flip flops are fine
MexicoTravelers09
They don't need dress shoes.
ajdmozart
Does the price include any honeymoon extras?2 answers
Does the price include any honeymoon extras? When booking through other websites, they include things like a free room upgrade, free breakfast in bed the first morning after arrival, a bottle of tequila, etc.
3 years, 44 months ago
Brittany
We do not book honeymoon packages. If you would like to book a honeymoon package, we can book the room and you can contact the resort to set up a honeymoon package directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There were no specific, written upgrades for our honeymoon but we did let our butler and our concierge know we were celebrating our honeymoon and they pulled out all the stops for us. We got upgraded seating when we made dinner reservations. They drew a bath and gave us rose petal turn down service in our room one night and they literally catered to our every whim.
RubyLovesTravel
Are their any accommodations for food allergies?4 answers
I have Celiac disease and cannot consume gluten. Are there any gluten free options?
3 years, 44 months ago
Bryanna
We can send a request to the resort notifying them of the allergy. Please check with the resort directly for the most up to date information regarding food selection based on allergies. Their direct international phone number is: (01152 to dial out)984-877-2800 Ext 8500.
TimCC
All the menus are marked identifying gluten free optins.
pacpatch
Yes. I witnessed SEVERAL couples discussing this with a kitchen staff member, who came right to their able and walked them up to make the appropriate food choices. Starting recently, they also now ASK every couple at dinner if they have any known food allergies. That's a new thing.
rhody401
There are a ton of options for gluten allergies, especially at the buffets. When you check in and the waiters at each restaurant will ask you if you have any food allergies and will accommodate accordingly.
Kelllllllllll
Are the bathrooms enclosed?5 answers
Is the entire bathroom and vanity area enclosed or open?
3 years, 37 months ago
Keel7
The bathroom area is enclosed and separate from the living room in all of these rooms.
JeannieCC
Yes, we had a regular suite and the bathroom, vanity are enclosed. The bathroom inside your room is enclosed in glass.
waterseeker
your entire bathroom is open. Only glass separates the shower, tub and toilet areas. You can close the door to the bathroom off from the rest of your room but if you are in the bathroom with someone else you can see everything they are doing.
MrsMARMER
You have a completely private bath including a shower, jacuzzi tub, and 2 separate vanities.
SuzannaDanna
The toilet, jacuzzi, stand up shower, and 2 vanity/sinks area is one room that is normally open. But you can close it off and even lock it, if desired. There are some folding doors that can come from either side, to meet.
rhody401
When was Iberostar Grand Paraiso built?2 answers
2 years, 31 months ago
USA
Looking online it states 2007. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I believe it opened in March of 2007. The adjoining resort currently known as MAYA was previously the GRAND, until this date.
rhody401
Does the resort have corn hole game?2 answers
2 years, 25 months ago
Jungle Cat
I have not seen this game played anywhere outside of the US.
CCGreg
Their games vary each day by the pool but corn hole was not one of them during our stay
Kelllllllllll
specifically waht is included in the all inclusive package?5 answers
drinks are the domestic only? if so what are a few examples of the liquor and beer considered domestic? are all the restaurants on the resort included as well as everything on their menus or is there a pre-select menu for all inclusive? what is the price to upgrade room? are beach front rooms included in they all inclusive?
thank you
2 years, 24 months ago
USA New Jersey
All food and drinks are included, however dining restrictions may apply.
For example, domestic brands (non-imported alcohol) are generally what's included and top shelf/premium liquor may come at an additional charge, and some high-priced meal items may come at an additional charge as well. For full menu details, please contact the resort directly.As for room upgrades, this can vary as it depends upon dates of travel, booking date, number of nights stayed, number of guests, etc. For more information on pricing, either contact the resort directly or call in to 800-915-2322 to speak with one of our beach experts. All Inclusive is when you book the resort, so if you pay the additional for an ocean front room, that room does come with the all-inclusive.
JeannieCC
A lot of top shelf liquors, American beer as well as Mexican beer. Check with the concierge when you check in and they sometimes have specials to upgrade rooms. There are three lobby areas at the iberostar Paraiso and you have access to all if you stay at the Grand. They have four restaurants and the food is excellent In all 4. They also have a buffet that has a large selection of food for every meal . We have found that ocean views are usually higher priced . Be careful and don't get sunburned the first day. :)
MexicoTravelers09
We paid extra for beach front room when we booked the trip and it was definitely worth it! All food and drinks included. Only time we paid for anything was at the shops. Top shelf liquor. Did not drink beer so not sure on that.
MamaShafer
So their alocohol choices were the best we have EVER seen at a resort. My husband had jack daniels, henessey, 1800 tequila, they have all beers excepet for one, i forgot which one my husband asked for and was told thats the only one they don't have, he just went with a corona. They have many white and red wines. Our mini bar was stocked and restocked every day, mini red wine bottles, beers, juices, waters, pringles, peanuts, chocolates among others in our mini bar. 24 hour included room service. Great menu, fast service. Buffet and a la carte. The french restaurant offered a 5 course or 8 course with wine pairing and we did the 5 course and that was extra. But all other restaurants (highly recommended japanese) are included in the all inclusive. When they say all inclusive they mean it. You will feel like anything you want is possible. We upgraded to beach front for our last 2 nights so we could order room service for breakfast and eat on the balcony. There is a cost but not too much and if you choose not to upgrade, the balcony in any room is still great and the room itself is great, we experienced regular and beachfront.
AGA26
They offer all types of drinks. Beers included Dos Equis on draft, Pacifico, Sol, Coors Light, Bud Light.
The restaurants had open menus. Typical menu, you ordered a choice of 4or5 appetizers, choice of around 9-10 main course choices, and a choice of 4or5 desserts. Order whatever you want. When guest at the resort is low, they limit how many restaurants are opened.
Upgrades depend on how many people were at the resort and the mood of your check in person. We were offered to upgraded from tropical view to ocean front for an additional $110 per night. No reason to do this. Others were never offered an upgrade.
IndyGuy
Does this resort offer fishing or the ability to charter a boat to go fishing?3 answers
1 year, 23 months ago
Kendallville, IN
Can book charters
MamaShafer
Yes there is aquatic stand in the beach which contracts with a dive shop and offers diving and fishing tours.
ChristineMC
Amastar probably has a character fishing the Hotel Iberostar star does not do anything they 3rd party with Amstar
JamesKoti
I see other Iberostar resorts in the complex. Are they available to each other?5 answers
1 year, 23 months ago
Pennsylvania
We were in the Grand Adults Only which gave us access to the other 4 resorts. The next step down gives u access to the other 3 & so on.
MamaShafer
There are five hotels in this complex. The guests staying at The Grand have access to any of the public amenities available at the other resorts. However, guests staying at the other hotels are restricted from entering The Grand or using its public spaces.
TsandersParis
Yes, when you check in they let you know that their resorts are available to use, but honestly i chose grand because its adults only and the other resorts have children so we just utilized the grand only.
AGA26
If you stay at the Grand Paraiso, you can visit any of the others. But I don't believe you can visit the Grand Paraiso if you stay at the others.
ajdmozart
If you stay at the grand you go into all the other properties, but only grand guests can walk into their property.
ChristineMC
What is the cost of internet service?5 answers
1 year, 23 months ago
PA
Free WiFi
MamaShafer
WiFi service was included free!
TsandersParis
The free Wifi was available throughout the resort. No fees of any kind! Very unique for Mexico!
cjfis
wifi everywhere for free- but unsecure
Mxxwell
They offer complimentary WiFi
AGA26
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Room Information
Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.
All-inclusive, adults-only luxury resort where you'll vacay in sunny style.
The pristine shores with silky, soft sands and breathtakingly blue waters.
Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.
Service is impeccable. It's the reason this resort continues to welcome repeat customers.
What We'd Change
Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.
Why You Should Go
You're a short 30 minutes from the airport. Cocktails with beach views await you.
Lush landscaping and interior gardens create a soothing oasis throughout the resort.
You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.
The stress-smashing Spa is where you must splurge on a massage, facial or both.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Business Center ($)
Concierge Services
Conference Facilities ($)
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Nightly Entertainment
Scuba Certification ($)
Snorkeling
Internet Access ($)
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Aerobics
24 Hour All-Inclusive
Steam Room
Archery
Basketball
Dance Classes
Medical Services ($)
Jet Skis ($)
Parasailing ($)
Water Skiing ($)
Water Polo
Ping Pong
Billiards
Scuba Lessons
6 Restaurants
5 Bars/Lounges
Darts
Nightclub
Shopping
Theater
Elevators
Audio-Visual Equipment ($)
Spa ($)
Catamarans
Golf (included)
Handicap Room Available
Wedding Services ($)
Sailing ($)
Windsurfing ($)
Honeymoon Packages ($)
Free Parking
Butler & Bell Staff
Beauty Salon ($)
Evening Entertainment
Swim-Up Bar
Dive Shop ($)
Banquet Facilities ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Jet Ski Rentals
Motor Boat Rentals
Nightlife
Sailing
Scooter/Moped Rental
Snorkeling
Water-Skiing
Windsurfing
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Iberostar Grand Hotel Paraiso
Carreterra Chetumal, Puerto Juarez, KIM 309
+52 98 48 77 28 00 Ext 8500
Hotel Description
Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven
Luxury
Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.
DINING
Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.
L'Atelier Type: Gourmet Hours: Daily, 6:30pm-10pm Description: Serves local and international gourmet cuisine, with beach
and pool views. Dress code: Casual elegance. Gentlemen are requested to wear
long pants and a collared shirt.
Bella Vista Beach Restaurant Type: Buffet Hours: Daily, 7am-3pm Description: Serves a full breakfast buffet and lunch with beautiful
beach views.
La Brisa Type: Buffet Hours: Daily, 11am-5pm Description: Adjacent to Bella Vista, La Brisa serves snacks and a
buffet lunch by the beach. Dress code: Casual
Haiku Type: Japanese Hours: Daily, 6:30pm-10pm Description: Japanese dishes, including sushi and teppanyaki served a la
carte. Beach and pool views. Dress code: Casual elegance. Gentlemen are requested to wear
long pants and a collared shirt.
Toni's Type: International Hours: Daily, 6:30pm-10pm Description: Surf and turf, grilled and barbecued. A la carte. Dress code: Casual elegance. Gentlemen are requested to wear
long pants and a collared shirt.
Venezia Type: Italian Hours: Daily, 6:30pm-10pm Description: Italian dishes including pasta and rice dishes, traditional
starters and pizzas. Dress code: Casual elegance. Gentlemen are requested to wear
long pants and a collared shirt.
All hours are subject to change.
BARS/NIGHTLIFE
You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.
Coliseo
Theater and theater bar. Daily, 9pm-11pm.
Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.
El Mirador
Lobby bar. Daily, 9am-1am.
Fruit Bar
Music Bar. Daily, 8am-8pm.
Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.
Galaxy Disco
Nightclub and dancing. Daily, open until 2am.
BEACHES AND POOLS
The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.
SPORTS/ACTIVITIES
Water
Catamarans
Scuba clinic (in the pool)
Snorkeling
Water polo
Available for an additional charge:
Banana boat
Boat trip
Diving
Jet skiing
Parasailing
Sailing class
Water skiing
Wind surfing
Land
Aerobics
Archery
Basketball
Beach volleyball
Billiards
Dance lessons
Darts
Shooting Range
Table tennis
Tennis and tennis lessons
Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of
world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding
and distinctive rock work are signatures throughout this immaculately
conditioned, Mayan-jungle setting.
Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course
beverage service. A well-stocked Pro-Shop, professional golf instruction,
driving range and putting green are also available.
INTERNET
Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional
charge.
SPA SERVICES
Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of
services that are sure to leave you relaxed and recharged for an additional
charge.
Massages
Jacuzzis
Solarium
Thalassotherapy Center
Manicures
Pedicures
Hair and beauty salon
WEDDING/HONEYMOON
Iberostar Grand Hotel Paraiso offers four packages that are sure to make your
special day absolutely unforgettable. Guests may choose from two symbolic
ceremonies that do not involve official marriage certificate, or two ceremonies
that include a legal marriage certificate. Please contact the hotel directly
for details.
CHILD CARE
This is an adult-only hotel. The minimum age to stay at this hotel is 18 years
old.
ADDITIONAL INFORMATION
Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun
International Airport (CUN) and approximately 20 minutes from Playa del
Carmen.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change
without notice.
