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Barcelo Maya Palace - All-Inclusive

Mexico - Riviera Maya

Our Rating
1-877-770-1832
4 Nights with Air from $699 All-Inclusive
Info Customer Reviews Questions & Answers

Barcelo Maya Palace the 2018 Noble Beach Prize for Best Teen Scene! If you're up for a deluxe Beach Palace on the lux ... More

Customer Rating 236 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.8
Dining Options
 
4.2
Room Comfort
 
4.3
4.5 out of 5
"This was our 2nd time staying at the Barcelo Maya Palace. The resort is beautiful, spotless, and nicely decorated. Staff is helpful and friendly. The pools are really lovely, very clean. Wonderful sett..." – SuziCaribe
243 out of 271 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.8
Dining Options
 
4.2
Room Comfort
 
4.3
4.5 out of 5
"This was our 2nd time staying at the Barcelo Maya Palace. The resort is beautiful, spotless, and nicely decorated. Staff is helpful and friendly. The pools are really lovely, very clean. Wonderful sett..." – SuziCaribe
243 out of 271 (90%) customers would recommend this product to a friend.
Beach Elegance at its best Pool in the morning... awesome beach!! sunrise View from the lobby level View from lobby area Love makes the world a happy place Pool View Panoramic view Pool Beach from the hotel Main pool market Beautiful pool.
All Customer Reviews
1-4 of 236 reviews. Sort by
June 6, 2018
Last mintue getaway

I work two jobs and was in need of much needed rest & relaxation. I contacted Cheap Caribbean and Andrew Fitzgerald knew jut what I needed. Mr. Fitzgerald suggested the All - Inclusive Barceló Mayan Palace and it was just what I needed for a last minute 4 night stay at a luxurious 4.5 star resort.


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Overall Rating: 5
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York, NY
Age: 55-64
Travel: 1-2 trips/year

June 4, 2018
Best family vacation ever

This resort was wonderful and had lots to offer with entertainment, food selection and best beach experience. Huge relaxing pool and the great part of staying at this resort is that you get to enjoy all 5 resorts also. Would highly recommend this resort to families, couples or just a girls trip! Definitely will be back next year!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Freelandville, IN
Age: 35-44
Travel: 1-2 trips/year

June 2, 2018
I don’t recommend Barcelo Maya Palace

We booked at Barcelo Maya Palace this year again since we’ve been here last year and we liked it. This year we did not like it at all. The food was really bad quality, not a good selection at all, they don’t even have tequila anejo as they supposed to have, being the top of the line resort for Barcelo. Even the restaurants a la carte don’t have anything new on their menu and even what they have is not cooked right. At the pool bar, one of the bar tenders gave us hard time, they did not want to give us more than one drink per person. We had a big group and 3 of us went to the bar and get drinks for the others as well. Since we insisted to give us 2 drinks instead of 1 he wanted to call the police on us because of that. Bar tender name is Ismael Chan, he gave us really bad attitude, he does not deserve to have this job, he should work on cleaning the algae from the shore. Really bad customer service. We’ll definetly not coming back here ever again.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Chicago, IL
Age: 35-44
Travel: 1-2 trips/year

May 29, 2018
Nice Place

This is one sprawling resort so make sure to bring your walking shoes with you. The pool is gorgeous and sparkling clean. The beach is breathtaking but the sand is compacted and hard as a rock. I think the buffets were average but their pastries and breads were fresh and hand made. As far as service goes, we have mixed feelings. We feel that on average about 25% of their staff was very cordial, friendly and accommodating. Otherwise, the staff did not want to go out of their way to appear happy or interested in service. IE; we were pleased that this resort carried our brand of vodka, but we could only get it at the lobby bar and the restaurants. We could not get it at the beach/pool bars and the bartenders made no effort to acquire us a bottle even though it was all the 4 of us wanted to drink. I offered to pay for it, still no attempt. Something simple to do that would have made us very happy. We also did not care for the bait and switch - beautiful fresh squeezed orange juice screwdrivers everywhere but the beach and the pool where they switch you to some nasty tang like substance that made their drinks dreadful.. Also - this was the first resort we had been to where they had zero cocktail waiters/waitresses at the beach or pool. Our room was immaculate and very comfortable - housekeeping does an incredible job.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Colorado
Age: 35-44
Travel: 3-6 trips/year

Room Information

Rooms include pillow menu, mini-bar with free daily refills of soft drinks, water, beer, juices and snacks, coffee maker, in-room safe, flat screen LCD TV, ceiling fan, alarm clock, fully equipped bathroom, rain shower, bathrobes and slippers, toiletries, iron/ironing board and a terrace or balcony.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Pool View Premium Level
Hotel/Studio Unit Details

Family Junior Suite
Hotel/Studio Unit Details

What's to Love

The all-inclusiveness & all-aah-mazingness of everything.

Chillaxing & living large with an umbrella drink in the padded in-pool loungers.

The anxiety-ousting spa with the flotation tank, Swiss shower & reflexology.

The Kids Club that has wave after wave of fun & a buffet for your beach munchkins.

 

What We'd Change

Without a door separating the shower from the dressing area in the suite, you may have to learn to share bathroom time wisely or risk getting wet.

 

Why You Should Go

It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.

Don't miss the Dolphinarium, where you can shake fins with these friendly, smiling critters.

For splashy fun, there's windsurfing & water trikes. For less water, try mini-golf.

There's tennis, beach volleyball & a fitness center - or a pool table if you just want to hang.

Available Amenities

  • Beach
  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • Steam Room
  • Mini Golf
  • Basketball
  • Medical Services ($)
  • Nightclub/Disco
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Catering
  • ATM/Banking
  • Elevators
  • 11 Restaurants
  • Teen Club
  • Barbecue Grills
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Secretarial Services
  • Beach Towels
  • Catamarans
  • Parking ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Bell Staff Service
  • Business Services ($)
  • Pillow Menu
  • Honeymoon Packages ($)
  • Watersports Center
  • Sports Bar
  • Wireless Internet Access ($)
  • Flat Screen Television
  • Fitness Center
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Swim-Up Bar
  • Car Rental Available ($)
  • Fishing ($)
  • Mini Golf Course
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Nightlife
  • Parasailing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Palace - All-Inclusive

Chetumal, Km 266.3

+52 98 48 75 1500

Hotel Description

Barcelo Maya Palace: Noble Beach Prize Winner - The Best Teen Scene

If you're up for a deluxe Beach Palace on the luxurious Riviera Maya (and who's not?), where you can chillax by the clear, turquoise waters of the Caribbean Sea, then grab your suitcase. The overarching concept? Stay at one resort, play at five. Truth is, this Noble Beach Prize Winner has it all: rockin' fitness center, 24-hour all-inclusiveness, free-flowing food and drinks, cool Colonial-style architecture, 11 pools, three water parks, a 33,000-square-foot U-Spa, lots of sunny activities and fun under the moonlight. Was that applause we just heard? Thought so.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4-5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9-10 nights, 7 tickets
  • 11-12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets


DINING

Foodies, get ready to salivate. The cuisine here runs the gamut: everything from Caribbean specialties to Brazilian with those scrumptious cuts of meat. Classic French with an impressive wine list to a couple of plentiful buffets - one that boasts global flavors, the other Mexican-style. Of course, there's a delish spot for fresh seafood and a grill for all your sizzling favs. Beach appetit. (At Barcelo Maya Palace, you get to stay at one, play at five. Dig in at Barcelo Beach, Barcelo Caribe, Barcelo Tropical & Barcelo Colonial.)

El Mirador
Type: Buffet
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet serving breakfast, lunch and dinner.
Dress code: Casual

La Hacienda
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: La Hacienda offers a Mexican-style buffet with delicious Mexican entrees prepared with the finest ingredients.
Dress code: Casual

Rodizio
Type: Brazilian
Hours: Daily, 6:30pm-10:30pm
Description: A very special restaurant that offers you a diverse selection of grilled meats in the typical Brazilian style. Hours subject to change. Reservations are required.
Dress code: Elegant casual

Brasserie
Type: French
Hours: Daily, 6:30pm-10:30pm
Description: Classic French food featuring delicious beef, fish and lobster dishes. The escargots and onion soup are especially scrumptious. The environment is formal and quiet with ocean views at the terrazzo. Hours subject to change. Reservations are required.
Dress code: Elegant casual

Caribe
Type:
Seafood
Hours: Daily, 6:30pm-10:30pm
Description: Offers a wide variety of seafood and even chicken. There is also a salad bar perfect for garnishing each dish. Hours subject to change. Reservations are required.
Dress code: Resort casual.

Coral Grill
Type:
Grill
Hours: Daily, 10:30am-6:30pm
Description: Serves grilled specialties and snacks for lunch.
Dress code: Casual

All hours are subject to change.



BARS/NIGHTLIFE

Beach revelers, you're in luck - lots of joints where you can hunker down and be fabulous. The swank lobby bar features live piano music & snacks. Cocktails can be had at the theater and the lounge. Don't miss the two bars by the shimmering pools. For later, get gussied up and hit the disco - free entry and drinks until 2 am. It's throw down time.

Carrey Lobby Bar
Features live piano music, snacks and an outdoor terrace. Open 24 hours.

Theater Bar
Daily, 6:30pm-midnight.

The Lounge
Daily, 6:30pm-10:30pm

Coco Bar
Pool area bar serving drinks daily. Daily, 9am-7pm.

El Cielo Bar
Pool area bar serving drinks daily. Daily, 9am-7pm.

Jaguar's Discotheque
Free entry and drinks included until 2am. Admission only for adults ages 18 and over. Daily, 11pm-2am.



BEACHES AND POOLS

This deluxe & divine haven overlooks 2-km of toe-loving white sand, clear aqua waters and a beautiful coral reef. Now for the sparkling pools - there are nine. They're integrated into the complex as an extension of the sea, with a water surface of 3,500 sq. miles. For your beach babies, there are two water parks with castles, slides and waterfalls. Total splashification awaits.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaks
  • Windsurfing
  • Catamaran
  • Water tricycles
  • Diving

Land

  • Tennis
  • Basketball
  • Beach volleyball
  • Table tennis
  • Darts and archery
  • Giant chess set
  • Pool tables
  • Fitness center


INTERNET

Barcelo Maya Palace - All-Inclusive offers Wi-Fi hot spots for an additional charge.

SPA SERVICES

Barcelo Maya Palace's U-Spa provides the finest services to leave you feeling relaxed and recharged for an additional charge.
  • Massages
  • Floatation tank
  • Hydrotherapy tank
  • Swiss shower
  • Aromatherapy
  • Reflexology


WEDDING SERVICES

Barcelo Maya Palace - All-Inclusive offers wedding packages and services, as well as honeymoon and romantic break packages. There is a wedding planner at the hotel who will help you set up the wedding of your dreams, freeing you up from pre-wedding stress. Please contact the hotel directly for more information.

CHILD CARE

The Barcy Kids Club for children offers supervised activities for children ages 4-12 in a fun and active environment. Activities include:
  • Games
  • Dance classes
  • Arts and crafts
  • Movies


ADDITIONAL INFORMATION

Location
Barcelo Maya Palace - All-Inclusive is located 16 miles south of Playa del Carmen, 22 miles north of Tulum, 47 miles south of Cancun International Airport (CUN) and 52 miles south of the city of Cancun.

Check In / Check Out
Check-in: 3pm. Check-out: 11am.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Age
Minimum age for check-in is 21. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older. Guests with the same family name may use one credit card or deposit. Each guest with a different last name in the room must supply their own credit card or cash deposit. Credit cards issued to any person other than the actual guest (i.e. parent, spouse, etc) are not accepted in Mexico.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Please note the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband will incur a large fee to replace (no exceptions). There is to be absolutely no exchanging of wristbands between guests or guests will be asked to leave the hotel immediately.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite Deluxe
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Choose a Vacation Package
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Resort Credit Discounts More
5 days, 4 nights
Travel Dates 8/19 - 10/31
Starting at $699 was $1019
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Resort Credit Discounts More
4 days, 3 nights
Travel Dates 6/18 - 8/18
Starting at $729 was $1029
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 11/1 - 12/22
Starting at $849 was $1039
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!

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All Mexico - Riviera Maya Resorts