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Reflect Krystal Grand Los Cabos

Mexico - Los Cabos

Our Rating

3 Nights with Air from $779 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.3
Dining Options
 
3.5
Room Comfort
 
4.0
3.9 out of 5
"Beautiful place, great views, amazing service, good restaurants. bar tenders were great. We had an ocean front room with a beautiful view of sunset, just done perfectly right. Highly recommend it." – heidialex
136 out of 186 (73%) customers would recommend this product to a friend.
Panoramic view Sunrise Beautiful Sunrise One of the pools Good morning View from our room Just Gorgeous Skylounge Pool Sunrise Sunrise View from in pool lounge chair resort from lobby My view Sunrise Arch Pool view Pool nearest the beach Beach Sunrise Sunrise View from room Ocean view from our balcony Catch a wave Adult pool
All Customer Reviews
1-4 of 169 reviews. Sort by
June 12, 2019
Our 25th wedding anniversary trip

This was our 2nd time booking a vacation to Cabo with Cheap Caribbean this time it was for our silver anniversary. This resort was beautiful, well manicured and very clean. We were pleased with all of the choices for dining weather it was a quick snack, caramel frappucino in the morning at the cafe or an amazing dinner at one of the various restaurants. It amazed us that the only time we mentioned our anniversary was upon check in and that on the day of our anniversary we went to dinner at the Mexican restaurant and they wished us a happy anniversary as soon as we walked in and also brought us cake to celebrate! The staff was for the most part helpful in assisting us in whatever we needed although they are not thrilled about room service after midnight, I had to call the front desk a few times. We would definitely stay at the Krystal Grand Los Cabos again.

Ocean view from our balcony Our 25th wedding anniversary trip
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Queen Creek AZ
Age: 45-54
Travel: 1-2 trips/year

June 10, 2019
Not Happy

After arrival at resort we checked in, we were then told could not get in rooms for at least 2 hrs . VIP lady then began trying to sell us on both other resorts in the chain and different excursions (even though we told her that we had already booked and paid for excursions). After finally making her understand we did not want to do this she left us alone. The second day when I attempted to find the place to make sure my excursions were scheduled another VIP person tried again to sell me excursions and even told me when I got upset with her that "I needed to have an open mind about things". We ate at the lunch buffet the first day which was fair. Upon getting to our rooms (which the description lists as beach view and looks like directly on beach we had a view of the resort courtyard and could see the beach in distance. Checked with front desk and was told that all the rooms in building 4 are "beach view". Resort is on the very busy main road so you always had that noise in the background. Dining was listed as casual elegant at most places for dinner but we did not bring dress type clothes on this vacation as nothing stated this as a requirement. We had to practically beg for bottled water to be brought to the room and was limited to only 3 per room . It took 3 times calling room service to get anyone to bring what we asked for instead of club soda and beer in the mini fridge. Speaking of beer(which is my beverage of choice) was limited to 2 types at all bars and in mini fridge. Limited types of liquor and practically had to force them to give you what you wanted if available. Overall housekeeping was good and rooms kept clean and comfortable. Was not very impressed with resort as a whole. Not kept informed about special buffet our last night that was held in the courtyard area. Most days the buffet was just ok and staff in dining room did not keep things taken care of very well(drinks not correct and kept full) . Food was rotated like if had leftovers it was served for the next meal and most meals were the same day after day. Would not recommend this resort.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Florida
Age: 45-54
Travel: 1-2 trips/year

June 7, 2019
Anniversary trip

We really enjoyed ourselves on our anniversary trip. The staff was nice and friendly. The facilities were clean. The entertainment was nice. The only thing that we didn't like was the food. There was no seasoning at all...this is literally the only reason why its not getting a high rating.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Nashville, TN
Age: 35-44
Travel: 1-2 trips/year

June 1, 2019
Resort ok, booking fair

The resort was ok. clean and safe. The rooms were smaller than expected, maid service came in around 5pm, and was limited. They didn't replenish the fridge though it was part of the package. We couldn't find bottled water anywhere. Excursion packages were fine. We missed our first flight out due to lack of information from travel agent, Cheap Carribean. Rather than rebook, they cancelled the entire trip, excursions, hotel and all flights. Then said too bad when we asked for a refund, blaming the airline for the no refund policy. The airline has no problem refunding the flights, all be it in flight vouchers. The excursions we booked did not include transportation. Booking transportation on-site was more expensive than the excursions. We have used Cheap Caribbean there times before, without problems but probably won't use them next time.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Colorado
Age: 55-64
Travel: 1-2 trips/year

Room Information

429 rooms with A/C, balcony, mini-fridge, hair dryer, 24-hour complimentary room service, telephone, free Wi-Fi, safe deposit box, shower, iron/ironing board, wake up call service, and satellite TV.

Room Details

Deluxe Room
Hotel/Studio Unit Details

One Bedroom Suite
Hotel/Studio Unit Details

Deluxe Palmilla Garden View
Hotel/Studio Unit Details

Suite Palmilla Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Altitude Junior Suite Ocean Front
Hotel/Studio Unit Details

Junior Suite Swimout Garden View (Available until 12.22.19)
Hotel/Studio Unit Details

Altitude Junior Suite Swimout Ocean Front (Available...
Hotel/Studio Unit Details

ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

All-inclusive luxe with all the food, cocktails, activities & top of the line amenities you'll want.

Booking time in the resort's spa that offers massages, facials, therapeutic treatments, Jacuzzi baths & more.

The Bali beds along the shore where you can kick back & lounge in the ultimate peacefulness.

 

What We'd Change

You'll have to get up early to snag you chair on the beach, but it's worth it for the ultimate relaxation!
 

Why You Should Go

Located just 20 minutes from the airport, you'll be sipping your welcome bubblies soon.

The rooms are stocked with everything you'll need. If you want to splurge, order up breakfast in bed.

There's activities for kids & teens - you get more time to unwind peacefully.

Check with the concierge if it's whale season. You'll want to see these amazing creatures.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Daily Maid Service
  • Kids Club
  • Nightly Entertainment
  • Playground
  • 7 Restaurants
  • 5 Bars/Lounges
  • Massage/Spa Treatments ($)
  • Dry Cleaning Services ($)
  • Wireless Internet
  • Fitness Center
  • Tour and Island Information
  • Beauty Salon ($)
  • Swimming Pool
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Business Center


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Golf Course(s)
  • Grocery Store(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals
  • Whale-Watching

Map of Local Area

Here, at the tip of the Baja Peninsula, land ends and the Sea of Cortez wrestles with Pacific Ocean. Breathtaking beaches line the resort area of Los Cabos, making it the trendiest of the west coast destinations.

Reflect Krystal Grand Los Cabos

Carretera Transpeninsular Km 29

+52 624 163 4750

Hotel Description

Reflect Krystal Grand Los Cabos: Sparkling Beach Eden in Baja

This all-inclusive in Cabo is all things ooo-la la. The location couldn't be more perfect on San Jose del Cabo beach, where you can nestle in for a more low-key vacation. Carve out time to stroll into the charming city center, with its distinct architecture, art galleries and boutiques that pepper the square. This newly decorated resort aims to keep its customers first. Just sit back in your Balinese Bed, order up some cocktails and plan to chillax the day away.

DINING

With a little bit of this and a little bit of that, cuisines are varied, delicious and plentiful. Nosh on spicy Mexican, traditional Italian, tasty Asian and a variety of cuisines prepared fresh on the grill.

Hacienda Mortero
Type: Mexican
Hours: Dinner 6pm-10:30pm
Description: A la carte Mexican cuisine.
Dress code: Casual

The O
Type: International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-5pm; dinner - daily, 6:30pm-10:30 .
Description: International offerings serving breakfast and dinner buffets.
Dress code: Casual

Risotto
Type: Italian
Hours: Dinner 6pm-10:30 pm
Description: A la carte Italian cuisine.
Dress code: Casual elegance

Ayami
Type: Asian
Hours: Dinner - daily, 6pm-10:30pm.
Description: A la carte Asian cuisine.
Dress code: Casual elegance

Surfos Snack Bar
Type: Snack Bar
Hours: Daily, 11am-6pm.
Description: A variety of appetizers and snack favorites including hamburgers, nachos, ceviche, pizza fish tacos, etc.

Take a Bite Deli
Type: Deli
Hours: 6am -10pm
Description: Deli and coffee shop
Dress code: Casual

DRESS CODES
Casual: Bermudas (long shorts or capri pants), sneakers/ tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up.
Casual Elegance: Sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men.

Sip, Savor & See

Reflect Grand Los Cabos offers guests the chance to Sip, Savor & See participating Unlimited-Luxury® sister resorts in the area. This means getting to hop around neighboring sister resorts and sipping on even more complimentary cocktails, savoring even more delicious cuisine at any of their restaurants and the chance to see that evening's entertainment. This experience is not a day-pass, and is only available for dinner. Guests must make arrangements through Reflect Los Cabos' concierge by 3pm. Transportation to and from the resort must be arranged separately. A maximum of 4 guests are allowed per seating.

All hours are subject to change.



BARS/NIGHTLIFE

Drink up at any of the festive bars on site. Fruity and frozen, ice cold beer or mixed and shaken - we've got you covered. Salud.

Oasis bar (located at the adults-only swim-up bar)
Pool bar. Open daily, 9am-7pm.

The Lobby Bar
Open daily, 10am-12am.

Martini & Tapas Bar
Open daily, bar service 3pm- 11pm; Tapas 5pm-10pm.

Time Out
Open daily, bar service 5pm-1am; Tapas 5pm-10pm.

Sky Lounge (adults-only, exclusively for Altitude Club guests)
Open daily, bar service 10am-5pm; Snacks 11am-5pm.



BEACHES AND POOLS

You're located right on the sandy shores of San Jose del Cabo beach, where you can lounge in one of the lush Bali beds. The ocean waters here are not swim-friendly, but luckily, the resort boasts four, beautiful blue pools.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Water aerobics
  • Pool volleyball
  • Water polo

Land

  • Fitness center
  • Yoga
  • Salsa classes
  • Horseshoes
  • Ping Pong
  • Beach soccer
  • Foosball

Golf
Los Cabos is home to several golf courses.



INTERNET

Complimentary Wi-Fi is available.

SPA SERVICES

The Eternity Spa boasts a variety of treatments for an additional fee.


WEDDING/HONEYMOON

This resort offers wedding services.


CHILD CARE

Kids ages 3-12 can enjoy the Explorer's Kids Club.
Teens age 12-17 can enjoy the Core Zone's Teen's Club.
Babysitting services are available 24 hours a day, for an extra fee.


ADDITIONAL INFORMATION

Location
Reflect Krystal Grand Los Cabos is located about 20 minutes from Los Cabos International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: Noon.
A valid credit card and government-issued photo identification is required at this resort.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 8/18 - 10/26
Starting at $779 was $2209
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5 days, 4 nights
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5 days, 4 nights
Travel Dates 8/18 - 12/22
Starting at $829 was $2289
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