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Sunscape Dorado Pacifico Ixtapa

Mexico - Ixtapa/Zihuatanejo

Our Rating

4 Nights with Air from $1,039 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.7
Service
 
4.1
Beaches & Pools
 
3.8
Dining Options
 
3.0
Room Comfort
 
3.8
3.6 out of 5
"What can I say, our family (myself, my husband and our two daughters ages 9 and 11) enjoyed 9 days/8 nights at this wonderful resort. From the moment we arrived, we were treated with many small touches..." – loveixtapa
23 out of 38 (61%) customers would recommend this product to a friend.
Beach side Our view every morning Baby sea turtle 2 minutes old.
All Customer Reviews
1-4 of 37 reviews. Sort by
February 6, 2020
Nice place very clean

Nice hotel very clean and staff very accommodating, could have more food options but they were okay. Restaurant by beach one of the best!

Beach side
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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Minnesota
Age: 55-64
Travel: 1-2 trips/year

August 23, 2019
Ixtapa trail

Hotel was very beautiful with nice rooms. 90 percent of the employee were great and tried the best to meet guest needs. Food was sub par at all restaurants buffets. The head chief did come out and made great food but you have to complain to get it. Pools were over crowed and the water was hot and felt unclean. paying more for a canopy is best as all chair are claimed first thing in the morning. I feel overall the hotel is great but not meant for international traveler but more for Mexican nationals families enjoying a nearby vacation resort, This was my third vacation in Mexico and the worse one. Cancun seems more capable of handling international traveler.


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Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: palmdale ca
Age: 45-54
Travel: 1-2 trips/year

April 19, 2019
Love it here!

This was our first trip back to the Sunscape Dorado after being married there four years ago. Recognized many of the same people (mostly bartenders!). It was truly like going home! Special thanks to Simon and Raymundo in the pool bar!! Everyone at the resort is very welcoming and friendly and they all want you to have the best time. Our room was great and the mini fridge was kept well-stocked. My only disappointment this time was the food. The buffet was fine - much like last time. Breakfast was always good thanks to Magdalena cooking our omelettes. The seafood restaurant is gone, and so is the sushi restaurant. That usually left the buffet and one or two other options for dinner. We found ourselves eating dinner off the resort most nights, which is fine because there are many fantastic restaurants in walking distance. But would have liked to have had more options for dinner and not spent so much off the resort considering it's an all-inclusive! Overall - this place always feels like home!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Madison, WI
Age: 35-44
Travel: 1-2 trips/year

April 1, 2019
Was better last year

We have stayed at the Sunscape 2 years in a row. This year we feel the resort has slipped in quality of service and especially in quality of food. Unfortunately we could not recommend the Sunscape to others. In regards to the food specifically. It is the same buffet day in and day out as well as lunch food and dinner menu. The entertainment is the same year after year as well. Next year we will be choosing another resort.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Minnesota
Age: 35-44
Travel: 3-6 trips/year

Room Information

285 guestrooms and suites, located within an 11-story tower, feature one king or two double beds, a private furnished balcony with stunning views of the Pacific Ocean, daily refreshed mini bar, air conditioning, luxurious bath amenities and flat screen TV.

Room Details

Deluxe Partial Ocean View Room
Hotel/Studio Unit Details

Deluxe Ocean View Room
Hotel/Studio Unit Details

Sun Club Deluxe Ocean View
Hotel/Studio Unit Details

Sun Club Family Suite Oceanfront
Hotel/Studio Unit Details

Sun Club Honeymoon Suite
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at the Sunscape Dorado Pacifico along with refreshing freeze pops to cool you off.

Magic World Aquatic Park where you kids can enjoy waterslides, shallow and wave pools.

Their world-class spa (with stress-smashing treatments) has the only hydrotherapy rooms in Ixtapa.

Swimming with the dolphins (Hi Flipper!), deep-sea fishing, bocce ball and dance classes.

Classes where kids can learn to be a DJ and take photography lessons.

Open air Bali beds and palapas for your beach shade with full food and drink service - unlimited top-shelf drinks.

Epic snorkeling at Playa Las Gatas.

 

What We'd Change

There are dress codes in the specialty restaurants, which means no dining in your swimsuit. But hey, gourmet dining is so worth the effort.

 

Why You Should Go

It's just 20 short miles from the Ixtapa Zihuatanejo International Airport (ZIH).

All Explorer's Club staff are certified for children by the Red Cross - a relief, right?

Two golf courses within minutes of the resort, and tennis courts on site.

Zihuateanejo is 10 minutes away with cute folk art shops, boutique hotels where you can grab a drink, and fresh seafood places to grub. (You get two towns with one resort).

No pesky wristbands.

Available Amenities

  • Tour Assistance
  • Banquet Facilities
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Snack Bar
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Flat Screen Television
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Historical Site(s)
  • Marina
  • Scuba Diving
  • Windsurfing

Map of Local Area

Quaint and cozy, the towns of Ixtapa and Zihuatanejo are quickly gaining a reputation among tourists seeking rest and relaxation rather than the hustle and bustle of large resort towns.

Sunscape Dorado Pacifico Ixtapa

Paseo de Ixtapa S/N Lote 3-A

+52 322 226 8700

Hotel Description

Sunscape Dorado Pacifico Ixtapa: Where You Can Veg and the Kids Can Play

Imagine this: you check in on the red carpet at the Sunscape Dorado and are handed a frozen welcome treat. Later, your kids revel in a sand castle-making contest while you lie in an open air Bali bed sipping on a delectable frozen beverage beside crystal blue waters. Your stress? History.

This beach bliss is yours for the taking.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip-way. These smartly organized beach home-away-from-homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Dorado are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites with dreamy views of the Pacific from Mexico's Gold Coast.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill).
  • Enjoying a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst. Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.

Get MORE perks from your getaway to Sunscape Dorado. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:

  • Complimentary in-room snacks
  • 25% spa discount
  • An in-room breakfast

Guests staying in upgraded room categories will receive the above perks, plus your choice of two luxury inclusions:

  • 1-day Bali bed rental
  • A beach bag gift
  • A professional photo
  • 50% off a romantic dinner

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.



DINING

So you like food, do you? This resort's got it all covered: International (two), Mexican, Italian, two grills and even a quaint coffee shop where you can get you afternoon mocha. Best of all, there are kid-friendly and healthy options. Bring your appetite because you'll need it.

Windows
Type: International
Hours: Breakfast- daily, 7am-noon; Lunch- daily, 1pm-5pm; Dinner- daily, 6pm-11pm
Description: Buffet restaurant serving a variety of international delicacies.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men.

Tamarindo
Type:
Mexican
Hours: Daily 6:30pm-11pm
Description: A la carte restaurant serving authentic Mexican favorites.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Da Mario
Type: Italian
Hours: Description: Enjoy delectable Italian cuisines.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Barefoot Grill
Type: Grill
Hours: Daily, noon-6pm
Description: This poolside venue serves up grilled snacks in a casual atmosphere.
Dress Code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Bluewater Grill
Type: International cuisine
Hours:Breakfast - daily, 8am-11am; Lunch - daily, 1pm-5:30pm; Dinner - daily, 7pm-11pm
Description: Delicious international food served in a cozy, seaside setting.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7am-5pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

The Snack Machine
Type: Snacks
Hours: Daily, lunch: Noon-6pm and dinner: 7pm-10pm
Description: Serving a fun variety of snack options, from hamburgers to nachos, and everything in between.

Kids Korner
Type: Drinks
Hours: Daily, Noon-6pm
Description: Drink station where kids can create their own colorful drinks.

All hours subject to change.



BARS/NIGHTLIFE

Where to start? There are several fun spots you can check out: one cool lobby bar, a pool and beach bar, a swim-up bar (woo hoo!), plus a music lounge for a little more festivity. Soft drinks and natural fruit juices are free-flowing for the little ones. Lots of choices = lots of Happy.

Rendezvous
Lobby bar. Daily, 5pm-11pm.

Barracuda
Pool and beach bar. Daily, 10am-6pm.

Manatee
Swim-up bar. Daily, 10am-6pm.

Starlight Lounge
Music lounge. Daily, 11pm- 1am.

Eclipse
Music lounge. Daily, 10pm-1am.



BEACHES AND POOLS

You can relax at one private, pristine beach kissed by turquoise water. There are two swimming pools with two water slides (likely Kid Central), and a Jacuzzi for your beach pleasure. There is also Sunny's Place Splash Park, open from 8am-8pm, daily, that features several water slides, sprinklers, splash buckets, and more for kiddos 3-12 years old. This, friends, is living.



SPORTS/ACTIVITITES

Water

  • Water slides

For an additional charge:

  • Sport fishing
  • Motorized watersports
  • Scuba diving

Land

  • Tennis (lit for night play)
  • Ping Pong
  • Beach volleyball
  • Fooseball
  • Euro bungee
  • Rock climbing wall
  • Horse shoes
  • Bocce ball
  • Bean bag toss
  • Shuffleboard
  • Board games
  • Fitness center

Golf
Golf is available near Sunscape Dorado Pacifico Ixtapa.



INTERNET

Sunscape Dorado offers complimentary wireless internet access available in lobby (additional costs apply for use in other areas of the resort.)

SPA SERVICES

Sunscape Spa by Pevonia is the resort's brand-new, first-class spa (fees apply). Daily, 9am-7pm.
  • Massage and facial center with hydrotherapy rooms
  • Soothing signature treatments
  • Couple's treatment rooms
  • Oceanfront massage options
  • Waxing
  • Manicures and pedicures
  • Beauty salon


WEDDING/HONEYMOON

Sunscape Dorado Pacifico Ixtapa offers wedding and honeymoon packages and an on-site wedding coordinator to organize all the details (fees apply). Please contact the resort directly.

CHILD CARE

The Explorer's Club for kids is a fully supervised program for children ages 3-12, with different programs based on science, nature and exploration. Daily, 9am- 9:30pm.

  • Theater for performing children's own plays
  • Arts and crafts
  • Playground
  • Water fountain
  • Movie nights
  • Sandcastle competitions
  • One night a week kids have the opportunity to sleep in tents at the club or on the beach (with parents' approval, of course)!

The Core Zone caters to tweens and teens ages 13-17. Daily, noon-8pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.


ADDITIONAL INFORMATION

Location
Sunscape Dorado Pacifico Ixtapa is located 20 min from Ixtapa Zihuatanejo International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2014 AAA Three Diamond Award
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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