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Sunscape Sabor Cozumel

Mexico - Cozumel

Our Rating

4 Nights with Air from $909 All-Inclusive
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Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibblin ... More

This epic beach getaway is waiting for you.

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Customer Rating 449 Reviews
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.4
3.6 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
334 out of 494 (68%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.4
3.6 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
334 out of 494 (68%) customers would recommend this product to a friend.
Sabor sunset The view from room 2621 View from our room balcony! 10 steps from my door! Beach at the resort view from our room Relaxation window wouldn't close Great view and nice beach beautiful beach! Ejoying the night away Saturday night foam party Restaurant and bar View from the buffet restaurant Another great sunset Pool Time!! Right outside our room Garden view This is what spagetti looks like to them Cozumel sunset Relaxing vacation Breakfast view Foam/bubble dance party Amazing sunsets Sunrise over the pool. nice view on the patio View from our garden view room Our Garden View (haha) Daily saying The bar El Patio server Kenny In front of the room Starfish Main pool from free wifi lobby area Nicely plated food The holes in our room curtains Room view guac with carrots and brocolli. delicious....(>_<) View from our Jr Suite
All Customer Reviews
1-4 of 449 reviews. Sort by
November 23, 2019

Great place for the price we paid .less than $900 including flights for 2 Great snorkeling and beach Great poorly paid staff Nice rooms Limited food choices and small portions In sit down restaurants Italian restaurant was the worst I have ever eaten and really loud inside $20 taxi ride to town ,ferry or airport.. Poor entertainment if any Drinks were very limited 2 beers and cheap liquor Areas through out resort smelled like a sewer plant


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Overall Rating: 3
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Florida
Age: 45-54
Travel: 3-6 trips/year

November 17, 2019
Not at all like 2 years ago

We travel to Mexico 2 times every year for the last 10 years- Cozumel is our favorite! We have stayed at Sunscape Resort in the past and it was good value for the money. BUT....NOT this year. It was BAD from the time we arrived. Rooms weren't in good working condition- no air conditioners that would work, but they sure did leak all over the floor! We have never had to complain anywhere before. We usually dont really care much about the room because we aren't their for the room- we are there to be outside. But when you cant sleep because the air isn't working it's a problem! We brought along 2 other couples and all of us had problems. We complained for 3 days straight until they finally moved us to a different room (not an upgrade). We wanted 3 king rooms and the couple that was on their honeymoon (our daughter) had 2 double beds, NOT a king, so eventually they moved them as well. But we all ended up moving to Garden view and far away from ocean (whatever! we had AC). Nothing special was done for their honeymoon nor our anniversary. If I was the manager and I had complaints day after day for the same reason or issue, I would make it right so the guest would want to return in the future. Let's talk about food- TERRIBLE! There was never more than 2 dining options any night we were there, and we stayed 7 nights. The buffet had the exact same menu for the entire week (when they were open). Beach and Bartenders were amazing!!! The only issue was a guy got arrested for getting into fight while we were there so after that happened the bartenders were told to make the drinks very lite on alcohol- didn't matter if you tipped well or not. Not sure if it's the Resorts fault or not but .... we have never had bugs before until this trip. Mosquitos bite our legs up so bad! and several roaches outside our door. They need to be spraying for bugs and termites!!! No ones going to want to return. We love Cozumel and will always return but unfortunitely we will NEVER return to SUNSCAPE. The manager had a chance to make things right with us and didn't even care.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
2.0
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Top 250 Contributor
From: Louisville, Ohio
Age: 45-54
Travel: 3-6 trips/year

November 17, 2019
Worst resort ever 2star

Please please I’m begging never go stay at this resort is the worst resort I’ve ever been to food was always cold and horrible no options at all to pick from the resort was so horrible that I checked out after staying one night and booked another resort for the rest of my vacation I emailed cheap Caribbean they never emailed me back about my complaints I will never ever book another trip again through them it was my 10year anniversary so I had to get a better resort for me and my husband please read do not waste your money on this resort..... HORRIBLE...


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: fort wayne IN
Age: 35-44
Travel: 3-6 trips/year

November 11, 2019
Most bang for the buck

We stayed for 2 weeks at Sunscape Sabor Cozumel, Mx the best ever!. Had some issue (air conditioner) with our garden view room the first night, was moved to a partial ocean view room the next day, It was beautiful, any questions or concerns were taken care of immediately. All the staff was great, especially Monzerat from the entertainment team, she never stopped smiling and energizing guests. The wait staff and the bartenders knew after a couple of days our preferences. The divemasters at the premises made sure to take us to the best spots pointing out huge spotted manta rays and other sea creatures. We loved Sunscape the place and the people. Had great Halloween party at the beach, a couple of days later celebrated el dia del muertes also at the beach with great food, music, and entertainment. The only disappointment was the continued pushing to hear the information about the vacation club. We actually signed up for the meeting after being told it would take 90 minutes. Upon arrival, to our meeting, we were told that we needed to allow 3 hours for the meeting. Since we had a scuba class starting at noon we had to cancel. We were not happy that we were deceived about the 3 hour time requirements and never rescheduled.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Decarur, Illinois
Age: 55-64
Travel: 3-6 trips/year

Room Information

Sunscape Sabor Cozumel features 218 spacious guest rooms and suites located throughout the resort. Accommodations offer both garden and ocean views. Each guest room and suite boasts a private, furnished balcony or terrace, the perfect spot to relax. Guests will enjoy the upscale amenities, including the LCD Satellite TV, daily maid service and more.

Room Details

Deluxe Tropical View
Hotel/Studio Unit Details

Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Suite Ocean View
Hotel/Studio Unit Details

Honeymoon Jr. Suite With Jacuzzi
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at Sunscape Sabor Cozumel along with chocolate chip cookies to nibble on.

Snorkeling in the magical, electrically colorful Mesoamerican Barrier Reef, the second largest in the world.

You can go scuba diving at one of the 28 major dive sites at this epic barrier reef.

Kids get a passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).

Spa tubs that are on your terrace or balcony that overlook turquoise water, tropical gardens, or a pool. Swoon.

Water sports even include Hobie cat rental (Woo Hoo!)

 

What We'd Change

While the resort can get a little busy, it's great to know that the beautiful scenery, wonderful amenities and accommodating staff at Sunscape Sabor Cozumel are in such demand!

 

Why You Should Go

It's only 20 minutes to the airport so your epic vacay will start in no time.

You can upgrade to the Secrets side of the resort if you're traveling kid-free and indulge in their swim-up rooms.

Mayan ruins and Punta Sur, a National Ecological Park, are just a short hop away.

You can golf nearby at the Cozumel Country Club. Fore!

Horseback riding (Yeehaw!), ATV rides and deep sea fishing are available nearby.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Concierge Services
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Diving ($)
  • Ping Pong
  • 4 Restaurants
  • 3 Bars/Lounges
  • Snack Bar
  • Theater
  • Massage/Spa Treatments ($)
  • Snorkeling ($)
  • Wedding Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Flat Screen Television
  • Alarm Clock/Radio
  • Outdoor Pool
  • Dive Shop ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Sunscape Sabor Cozumel

Carretera Costera Sur Km12.9 Zona Hotel

52-998-287-5901

Hotel Description

Sunscape Sabor Cozumel: Where an Epic Coral Reef Means Epic Family Fun

Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibbling on chocolate chip cookies, then setting off to swim with electrically colorful, exotic fish at the world's second largest barrier reef.

This epic beach getaway is waiting for you.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Sabor are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites with dreamy views.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Melting stress away with crazy soothing spa treatments.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.

DINING

Are you in the mood for authentic Mexican or Italian cuisine with all your favorites still included? Or are your taste buds calling for laid back pizza and traditional pasta dishes? All these places are beach casual and kid-friendly, so you can kick it without a care in the world.

Portofino
Type: Italian, buffet
Hours: Daily
Description: Open as a buffet restaurant for breakfast and lunch.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Sunny Side Grill
Type: Grill
Hours: Lunch, 11am-5pm; Dinner, 7pm-11pm; Late Night Bites, 11pm-7am
Description: Open for lunch, dinner and late night snacks, this seaside grill offers a variety of grilled specialties.
Dress code: Casual. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts for men, and women must wear a wrap or cover-up over bathing suits.

El Patio
Type: Mexican
Hours: Dinner
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Da Mario
Type: Italian pizzeria
Hours: Daily
Description: Dine on traditional Italian pizzeria serving pizza and traditional pasta dishes.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

All hours are subject to change.



BARS/NIGHTLIFE

You've got three hot spots to get your drink on - a casual beach bar and an ocean-front locale that each includes soft drinks and natural fruits juices for your young ones. There's also a music lounge for late-night revelry. For an Unlimited-Fun® beach vacay, they've got it all.

Tortuga
Beach Bar. Open daily.

Coconuts
Ocean-front beach bar. Open daily.

Starboard Lobby Bar
Delicious cocktails and ocean views. Open daily.



BEACHES AND POOLS

Dive into (or lay by) three awesome pools, one of which is a scuba diving clinic, should you have the desire to descend into the deep. The pearly, white beach and baby blue waters are just a few steps away from the resort. No matter what you choose, you'll be loving life.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Water volleyball
  • Hobie Cats
  • Kayaks
  • Snorkeling

Available for an additional charge:

  • Scuba diving

Land

  • Fitness
  • Yoga
  • Ping pong
  • Beach volleyball

Golf
Golf is available at the nearby Cozumel Country Club.



INTERNET

Sunscape Sabor Cozumel Resort offers Wi-Fi in guest rooms for an additional cost.

SPA SERVICES

Spa by Pevonia offers guests a full-service spa.
  • Massages
  • Facials
  • Body treatments


WEDDING/HONEYMOON

Sunscape Sabor Cozumel makes for an ideal location to say "I do", with the white sands and sparkling ocean waters as your backdrop. Choose from several wedding and honeymoon packages to make your day unforgettable. Please contact the front desk directly for information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground


ADDITIONAL INFORMATION

Location
Sunscape Sabor Cozumel is located 20 minutes (10.5 miles) from Cozumel International Airport (CZM). Distance from Cancun International Airport (CUN) is approximately 1 hour 30 minutes (combined land and boat travel).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
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