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Allegro Cozumel - All-Inclusive

Mexico - Cozumel

Our Rating

4 Nights with Air from $759 All-Inclusive
Info Customer Reviews Questions & Answers

Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous ... More

Customer Rating 196 Reviews
Value
 
3.7
Service
 
3.7
Beaches & Pools
 
4.1
Dining Options
 
2.8
Room Comfort
 
3.2
3.5 out of 5
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
139 out of 223 (62%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.7
Beaches & Pools
 
4.1
Dining Options
 
2.8
Room Comfort
 
3.2
3.5 out of 5
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
139 out of 223 (62%) customers would recommend this product to a friend.
Fuji night The Yucatan is within sight of the resorts beach! Beautiful Sunsets Bed Beautiful Beach Sunset at the Allegro Cozumel Small shower w rust ceiling on the upper level rooms Great Diving beautiful beach Allegro pool at night from balcony Enjoying the beach The Kids Pool Sunset Allegro Cozumel Allegro Beach Sunrise Baecation
All Customer Reviews
1-4 of 196 reviews. Sort by
February 23, 2020
Believe the Poor Reviews

"The bitterness of poor quality remains long after the sweetness of low price is forgotten." We booked a stay at Allegro because we thought the website looked nice. Turns out we should have believed the poor reviews! Because of the orientation of the resort, there is little beach-front footage, making this area very crowded. Lounge chairs were 4 deep and were often quickly reserved by other guests. We paid for an upgraded room which was closer to the ocean and the pools, but we still couldn't really see the ocean from our porch. Our room was located in a building close to the main bathrooms. The sewer leaked into the lawn and smelled terrible. Both the sink and the shower in our room leaked. A trash can under the sink and towel on the floor outside of the shower took care of the leaks, but then you were left with a pile of wet towels. The front desk staff struggled to communicate with guests and were often talking to each other while people were waiting to be taken care of. When my husband became sick from the food at the resort, all information we were given said to call the front desk with medical needs. When I did so, they failed to explain that there was a medic on staff that could have helped us. It took us half a day to find the medical area on our own. The wireless for the resort was an extra charge. They didn’t have enough wireless codes available to last us the entire week, which meant we needed to purchase it twice, costing us almost twice as much. The food is as bad (or worse) than the reviews say. “Cold” foods were warm, “hot” things were, at best, luke warm. The fruit wasn’t ripe or very flavorful, which is disappointing for a tropical climate. (We did have other fruit on an outing that was delicious!) The meat was gristly and everything was just a bit off in taste, texture, or temperature. The fish from the Italian restaurant gave my husband food poisoning. Positives: The wait staff in the restaurants were friendly and helpful. They were usually on top of filling drinks and clearing empty plates. The cleaning staff did a good job. Each day they made the bed, restocked linens and towels, and the mini fridge. We did appreciate having a king-sized bed and mini-fridge that come with the upgraded rooms. The resort has a paramedic on staff that can get access to a doctor or any needed medication. He was very friendly and helpful, and spoke great English. He genuinely cared for the well-being of the guests he came into contact with. Overall, we would not recommend this resort to anyone. Renting a car and exploring the island off-resort was the best part of our vacation!


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Pennsylvania
Age: 25-34

February 21, 2020
Really Nice time

Allegro did an amazing job. All the staff worked hard to make our trip enjoyable and memorable. Everything from the wait staff to the beach/dive staff were great. Our maid supplied us with coffee and water so well! The only thing I wish would have been a little different was the first welcome from the front desk staff. We had been traveling for 12 hours and we were really tired. I totally forgot about a required environmental charge that was only $8 US, but thought was $182--that was the Peso conversion. That was the confusion. I retrospect we have been to resorts where you sit down the grab you a quick water or lemonade and tell you about the resort. That would have been really helpful Other than that, which lasted all of 30 minutes of our stay, we enjoyed a beautiful place well maintained with excellent service. It was nice to have a smaller resort--only 300 rooms and a large beach area.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: St. Paul, MN
Age: 35-44
Travel: 1-2 trips/year

February 12, 2020
family resort

The resort itself was clean and welcoming. Check in was easy and the staff was friendly. The rooms were not as we expected but there was a hammock outside that was inviting. The bathroom shower didn't have a door so the water went all over the floor and our attached room bathroom shower was completely backed up. The maintenance staff was quick to respond to the issue but something we didn't want to deal with while on vacation. We had the all inclusive meal plan and the food was not as good as we expected. Lots of unknown foods in the buffet so we just stuck with the foods we were familiar with. We did join the Barcelo vacation club so we switched hotels on our 2nd day of vacation. I do recommend the Occidental hotel for your vacation.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Gardner, MA
Age: 45-54
Travel: 1-2 trips/year

January 28, 2020
Terrible Service

Cons: Failed to provide baby crib despite us requesting it upon booking. Every day they said they would provide one the next day. I asked for the manager a couple times but they said he was not there. I asked for who the manager reports to, they said they didn't know his contact information, and that I could wait at the front desk until the manager returned to the hotel, but it could take an hour. 2nd night the baby fell off the bed to the tile floor and busted her lip. I even asked if they could move us to a room with carpet but they said they only have tile floors. Sometimes had to wait in line 20 minutes to get seated for meals. After being seated didn't receive 1st round of drinks until after we finished eating a few times. 3 of the 4 of us got diarrhea and we only ate/drank at the hotel. They were out of beach towels the first 3 days of the trip. After that it was still very difficult to get one - you had to be there waiting when the new ones arrived or they were gone within seconds. They had no spots available on the beach the last 4 days of the trip (they had a lot of unused spots in the "solo members only area" and we tried to use those but they threw us out). The first day our older daughter wanted to use the kids pool / play area. We went there around 10 and it was closed. We waited about 15 minutes then left to do other things. We returned around 12 it was still closed but there was an employee there. I asked him when it would open, he said he couldn't say. I explained to him how we'd been waiting earlier and he just said there's nothing he could do but wait on the people to maintain the pool. We waited 15 mins again, nothing changed so we left again. We finally found the pool open around 3.30pm. After being sick and stuck in the room a couple days we wanted to buy internet access. Signs said it could be purchased in 1 day increments, but when we tried to buy that we were told we could only buy a week. I explained we only needed 2 days and that I wouldn't pay for more than that, but they said they could only sell it in 1 week blocks and they could not work out a deal. I again requested a manager but no manager was available and they provided no recourse. Pros: The lady working in the kids care area was very nice and good to our daughter. The resort is nicely landscaped.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Texas
Age: 35-44
Travel: 3-6 trips/year

Room Information

Allegro Cozumel - All-Inclusive features 305 rooms distributed among Polynesian-style (thatched roofs) bungalows with 8 rooms per cabin (30 connecting rooms). All rooms have furnished patios or balconies on the second floor, king size bed or two double beds, A/C and ceiling fans, cable television, telephone, full bathroom, coffee maker, hairdryer, iron and ironing board, safe and mini bar Cribs and extra bed available upon request. 4 handicapped equipped rooms are also available.

Room Details

Superior (SUP)
Hotel/Studio Unit Details

Superior Premium Level (SUPPREM)
Hotel/Studio Unit Details

What's to Love

Lounging on one of the prettiest shorelines. Grab your snorkel gear and explore the colorful corals.

Palancar Reef is super close and considered one of the top five dive spots in the world.

The kids are going to think you're the best when they see the pirates themed waterpark. (Ahoy.)

Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.

 

What We'd Change

Allegro Cozumel is near downtown, but you'll need to take a cab or rent a car to get there. Plus, you'll love exploring the island.

 

Why You Should Go

Located on the southwest side of the island on the stunning San Francisco Beach.

Stress-smashing spa time is always a good idea. Book a few appointments.

Get sporty - tennis courts, beach volleyball, darts, basketball or just hit the beach.

You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep sea fishing excursion.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Parking
  • Safe Deposit Box
  • Basketball
  • Soccer
  • Medical Services ($)
  • Ping Pong
  • Nightclub/Disco
  • Game Room
  • Billiards
  • Scuba Lessons
  • 4 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Multilingual Staff
  • Wheelchair Accessible
  • Theater
  • Fax Machine ($)
  • Spa ($)
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • Hammocks
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Pool Towels (complimentary)
  • Free Parking
  • Dive Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Water-Skiing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Allegro Cozumel - All-Inclusive

Km 16.5 Carretera Sur

+52 987 872 9770

Hotel Description

Allegro Cozumel - All-Inclusive: Deep Dive Into Paradise

Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities for the whole fam and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.

DINING

Dining is a snap when you've got five restaurants onsite offering just about anything your taste buds desire. For dinner, reserve a spot for Italian or find a seat at the sushi bar. If you can't shake your hankering for Mexican, no need to worry - you'll be able to nosh all day on tasty, spicy flavors.

Topaz
Type: International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: Under a soaring thatched roof, this main restaurant serves breakfast and dinner buffets. Dinner themes rotate nightly: Italian, Spanish, Caribbean, Asian, Mexican, Barbecue and Gala Night.

Fuji
Type: Asian
Hours: Daily, 6pm-9:30pm
Description: This Asian-inspired restaurant features an A la carte menu, sushi bar and Teppanyaki grills. Dress code and reservations are required.

Cielito Lindo
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: Mexican specialties are the dinner theme at this a la carte restaurant near the pool. Dress code and reservations are required.

Snack Bar
Type: Casual
Hours: Daily, noon-5pm
Description: This snack bar is located near the pool and provides a thematic buffet for lunch.

O Sole Mio
Type: Italian
Hours: Daily, 6pm-9:30pm
Description: Serving up a la carte Italian specialties. Reservations required

All hours are subject to change.



BARS

The drinks are unlimited - yes, you can have as many as you want. You've got five bars, including the popular Wet Bar at the pool, a Beach Bar and a fav at night, the Sports Bar. Cheers.

Beach Bar
Serving drinks on the beach. Daily, 10am-5pm.

Snack Bar
Serving drinks and light snacks. Daily, noon-5pm.

Disco Bar
Have a drink and dance to the DJ music. Daily, 9pm-1:30am (Only adults after 10pm).

Wet Bar
Bar located in the activities pool. Open 10am-5pm.

Sports Bar
Great area to relax, watch your favorite game and enjoy cocktails, soft drinks, juices and snacks. Open 6pm-1:30am.

Night Life
Allegro Cozumel offers guests nightly entertainment and shows.



BEACHES AND POOLS

You've scored in a major way because Cozumel's sugary, soft sands and bright blue waters are epic. Along with being located near one of the best reefs for diving and snorkeling, this beachy paradise also has four swimming pools ideal for long, lazy days.

SPORTS/ACTIVITES

Water Activities

  • Kayaking
  • Snorkeling
  • Scuba lesson
  • Boogie Boarding
  • Sailing and windsurfing

Available for an additional charge:

  • Scuba diving excursions
  • Deep-sea fishing
  • The famous Palancar Reef provides some of the best diving in the world and is just a five-minute boat ride from the resort.

Land

  • Fitness center with sauna
  • Volleyball
  • Beach soccer
  • Table tennis
  • Darts
  • Sport court
  • Tennis (four lighted courts available)
  • Basketball
  • Lawn chess
Golf
The Cozumel Country Club, offering an 18-hole golf course, is 30 minutes away.

INTERNET

Wi-Fi is available for an additional charge. However, computers and Internet access is available for guests at the Premium Level.

SPA SERVICES

Allegro Cozumel's spa provides treatments and services for an additional charge.

WEDDING/HONEYMOON

With a breathtaking location along private San Francisco Beach and a natural eco-preserve, this is the perfect setting for a picturesque wedding or honeymoon. The Allegro Cozumel even offers unique underwater scuba weddings. A wedding planner is available to customize events to make each detail unforgettable. Please contact the resort directly for more information.

CHILD CARE

Activities and entertainment for all ages are provided throughout the day. For children ages 4-12, the Kid's Club provides supervised games and fun activities, like building sandcastles. The Teen Club gives tweens and teens ages 8-17 a cool place to hang out and enjoy resort activities away from the parents.
Babysitting can be arranged for additional fees.

ADDITIONAL INFORMATION

Location
Allegro Cozumel - All-Inclusive is situated on the southwest side of the island of Cozumel, on magnificent San Francisco Beach, 20 minutes (10 mi) from Cozumel Airport (CZM) and the city of San Miguel. Playa del Carmen and the Tulum Corridor are 45 minutes by ferry.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Local taxes not included: Environmental Sanitation Tax (Eco Tax)
All guests must pay $25.35 Mexican pesos ($1.34 USD) per room, per night at the hotel. This amount could vary from $25-30 pesos, according to the Measurement Unit for Government Payments.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Age Restrictions
Individual student bookings are accepted under the following conditions:

  • Minimum age requirement for check-in is 18 years.
  • No more than the maximum-occupancy per room is allowed.
  • A refundable deposit per person (cash or credit card) is required upon check-in at the resort.
  • Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.


All hours, fees, amenities, information and services are subject to change without notice.
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Resort Credit Discounts More
5 days, 4 nights
Travel Dates 3/6 - 4/17
Starting at $759 was $1319
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 4/24 - 10/31
Starting at $829 was $1379
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

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