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Secrets Playa Mujeres Golf & Spa Resort

Mexico - Cancun

Our Rating

4 Nights with Air from $1,149 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.5
4.4 out of 5
"Me and my lovely bride came to this resort for our honeymoon. From the momment we stepped off the plane in cancun we felt comfortable and relaxed. The driver was very friendly and professional. The che..." – Texashoneymooners78
384 out of 448 (86%) customers would recommend this product to a friend.
Extremely Blessed! Room 2435 beach On walkway to the beach Hawaiian tropics model Priceless experience Secrets Playa Mujeres at night Construction outside of my balcony On the beach View from property of ocean Great bar! View from my room The view from the infinity pool view from room There Beach view! View from our balcony. Scammer Alert Pool with Beach in background. From a chaise in the pool Night view of courtyard View from our balcony Isla Mujeres cliffs Resort from room balcony Good friends Pool The beach Paradise poolside Secrets playa mujeres Genius!!!!! Miami Vice's by the pool. Sunset from the bar with swings on beach.
All Customer Reviews
1-4 of 391 reviews. Sort by
February 15, 2020
Awesome!

Amazing vacation from start to finish -- service, accommodations and food were wonderful.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Nashville, TN
Age: 55-64
Travel: 1-2 trips/year

January 27, 2020
Solid B or B+

This was our 6th trip to Secrets, first time at Playa Mujeres. The building and grounds don't disappoint. Room 2435 was a corner and had gorgeous sunrises each morning. We had zero issues with housekeeping or turn down service being done but the toiletries (shower gel/shampoo/sun lotion, etc) were not replaced unless asked. Room, bed, pillows all comfortable. Preferred club was nice for the lounge, choice name brand liquor and spa hydrotherapy. Bali beds everywhere were awesome. Chair saving occurred every morning except the last 2 days (but the resort was very empty those days. Resort pool floats were hard to come by (maybe saw 20 for all guests). Daytime entertainment was great if you were interested. My biggest issue with this Secrets was the food. It was all ok, nothing more. Pool side menu and buffet were best options overall. Oceana (went once for breakfast and once for dinner) was marginal. Portifino: everyone loved the soup and salad but not the meal. Hibachi was probably the best for entertainment and taste. Everywhere the service was sloooow- even with 75% empty tables- dinner took 2-3 hours and usually had to wait to be seated. Several times we had wait staff ask/hint for tip at a meal (which ticks me off because if they waited until we left they would have gotten one!) This didn't happen with pool waitstaff. Dreams is next door and easy to get to but we had even worse luck with the few restaurants we tried there (Brazilian was more than half empty and the wait for 2 was 75 minutes... at 6 pm) Had to leave the seafood restaurant after 90 minutes as we'd only gotten our appetizer and no drink refills with only 5 occupied tables! White sand beach is gorgeous, minimal seaweed that the resort cleans up first thing each morning, Palapa's are perfect complete with beach bar with swings. Mosquitos: it was mildly windy every day and I think that made the difference because the one morning and one evening with no wind at all the mosquitos were out. Bug spay is in the room but I don't think it has DEET because it didn't work so bring a travel spray. Overall this resort is beautiful and if I got a great deal I'd readjust my food/service expectations and go again. I gave this resort a B/B+ overall.

Room 2435
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Chicago
Age: 45-54
Travel: 1-2 trips/year

January 17, 2020
Wonderful Birthday Trip

The resort was beautiful celebrated my birthday there with my husband. The swim up pool by the balcony was dope. Loved the most of the food options there one restaurant was just ok. (Sorry can't remember the name.) The customer service was awesome EXCEPT for the day we left the driver was rude, not sure if he was a part of Secrets though. Overall, I would definitely go to this resort again!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Boogie Down, NY
Age: 25-34
Travel: 1-2 trips/year

January 14, 2020
Waste of money

Don’t waste your money, our trip was for 5 days and we were not impressed whatsoever it’s not worth it. They told us about a loyalty program and asked us to sit for a breakfast and presentation for 90 minutes. We ended up being stuck there for 3.5 hours and they were trying to sell us a timeshare for 60k ($698 a month) insanity, we said no 3 separate times and each we did they’d send another person over to try to seal the deal. The only benefit was $200 in leisure cash which we used at the spa but I’ll explain that part later. Thennnn straight from there we had issues with our room locking us out because the battery was dead and there was no water from our sinks. They had to have maitenence come up and break into the room from the food slot. The Italian and French restaurants along with the breakfast buffet are the only good places to eat. Oceana and then grill were awful. The pool bars have zero top self alcohol and they only have like 3 shots they can make due to not having supplies. They’ve run out of alcohol and beer and will not replenish. The staff depending where you are can be awesome or can not even acknowledge you. Angel in the entertainment staff is absolutely great. But others not so much. The spa was awful, the massage we received was great for the first 20 minutes but they don’t listen to what you want in regards to pressure and where to avoid. My legs were very sunburn so i had asked not to massage it them and she ignored my request and where i asked to be rubbed by my neck she didn’t even touch. The whole last twenty minutes she placed her hands on my head and didn’ move them. Probably the worst massage of my life. You’re better saving your money and going to the Excellence in Playa Mujeres— best resort out there. Guess this is what we get for trying somewhere else. Will not be returning.


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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: NJ
Age: 25-34
Travel: 1-2 trips/year

Room Information

Secrets Playa Mujeres Golf & Spa Resort features 424 luxurious suites with some offering spectacular views of the Caribbean Sea. Each suite comes equipped with private balconies or terraces and are decorated with local wood elements. Other amenities include air conditioning, satellite TV on 42" TV, direct-dial telephones and much more.

Room Details

Junior Suite Garden View
Hotel/Studio Unit Details

Junior Suite Partial Ocean View
Hotel/Studio Unit Details

Junior Suite Swim Out
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out Ocean View
Hotel/Studio Unit Details

What's to Love

The welcome cocktail & cool towel after the cramped-with-strangers Germ Fest - your plane ride.

As of June 2018 you can bring your furry friend along!

The gorgeous, sugar-sand beach is 100 yards from the pool. (It'll send you over the edge - in the good way).

Expansive suites with ocean views that are so breathtaking you almost stop breathing. (Luckily, there are medical facilities near).

Room interiors are warm, earthy tones with contrasting cream fabrics accented with wooden lattice work, crafted locally.

Room Bonus: the Nespresso coffee machines, the baths with hydro tubs and rain showers.

The kick-A spa where you can shake off the stress with the Aromatherapy Salt Glow and a Hot Stone Massage.

"Secrets Box" - stealth access for private room service when you don't want to be disturbed.

Cool stuff to do inside: yoga, cooking & cocktail classes, and darts - so Old School Kewl.

 

What We'd Change

Secrets Playa Mujeres Golf & Spa Resort is located in one of the best locations outside of Cancun. While you aren't located directly in the Hotel Zone, you'll be right in the center of one of the most exclusive areas around.

 

Why You Should Go

It's a quick 35 minutes from the airport - just enough time to work up a thirst for that welcome cocktail.

It's not directly in the Hotel Zone, but close enough, should you get a hankering to get your party on.

You'll get complimentary green fees at an 18-hole signature Greg Norman golf course. Sweet.

All guests from Secrets can go to Dreams Playa Mujeres for 10 dinner spots, 13 bars, 3 pool, a waterpark & more!

Upgrade to the Preferred Club, get better rooms, afternoon hot and cold hors d'oeuvres and more.

Cancun's famous scene (beachfront restaurants, shopping, etc.) is just 10 minutes away.

Mayan ruins are a heartbeat away. Bring your sturdy, grippy shoes for walking & climbing.

The day trip to Isla Mujeres is aahh-some, but bring your sunscreen - that boat gets hot.

You get free-flow access to Dreams Playa Mujeres, located right next door.

You can run yourself ragged with tennis, blue water snorkeling, water volleyball, and Hobie cats.

Available Amenities

  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Currency Exchange
  • Daily Maid Service
  • Kayaks
  • Roll-Away Bed (on request)
  • Scuba Certification ($)
  • Snorkeling
  • Pool Bar
  • Aerobics
  • 24 Hour All-Inclusive
  • Wedding Services
  • Safe Deposit Box
  • Spanish Lessons
  • Medical Services ($)
  • Jet Skis ($)
  • Water Skiing ($)
  • Nightclub/Disco
  • Billiards
  • 7 Bars/Lounges
  • Darts
  • 8 Restaurants
  • Spa Services ($)
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Golf (included)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Flat Screen Television
  • Outdoor Pool
  • Tennis Courts
  • Fitness Center
  • Beach Towels
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Fishing ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Chichen Itza and Coba Ruins
  • Cinema(s)
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Golf Course(s)
  • Historical Site(s)
  • Mayan Ruins
  • Museum(s)
  • Nature Park(s)
  • Theme Park

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Secrets Playa Mujeres Golf & Spa Resort

Lote RTH-7-PM-II Lte 1 Mz 1 Smz 3

52-998-283-3600

Hotel Description

Secrets Playa Mujeres Golf & Spa Resort

Imagine this: you've fallen asleep under a palapa on a private beach with the song of the sea caressing your soul. You suddenly wake, look around, and see that your immediate area is so uninhabited that you wonder if the rapture hasn't come. Then you see a beach waiter headed your way with your margarita on his tray and think: "Ah, a sign of intelligent life. I can get back to the task of doing nothing."

Yes, this Eden-by-the-Sea can absolutely be yours.

Secrets Playa Mujeres Golf & Spa Resort has everything you have ever wanted in an all-inclusive getaway, and so very much more - the natural beauty of the area is intoxicating. There's a name for all this awesome -Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams (10 restaurants) and Now.
  • Free WiFi and Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.

Get MORE perks from your getaway to Secrets Playa Mujeres. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:

  • Complimentary in-room snacks
  • 25% spa discount
  • An in-room breakfast

Guests staying in upgraded room categories will receive the above perks, plus your choice of two luxury inclusions:

  • 1-day Bali bed rental
  • A beach bag gift
  • A professional photo
  • 50% off a romantic dinner

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.



DINING

Get your Grub Crawl on with a variety of delish dining spots that include seafood, Italian, Mexican, an international buffet and a rockin' coffee cafe for that eye-opening Joe. And no worries for those with special diet needs - gluten-free, veggie, sugar-free, organic. They've got you covered. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Market Cafe
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:00pm-11pm
Description: A buffet specializing in international cuisine, show cooking experience with theme stations.
Dress code:
Breakfast and Lunch - Casual; Dinner - Casual Elegance.

Oceana
Type: Seafood
Hours: Breakfast - daily, 8am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-11pm.
Description: Fresh fish and seafood prepared in a quiet and romantic seaside setting each day.
Dress code: Casual for breakfast and lunch. Casual elegance for dinner.

*Breakfast is available for Preferred Club guests only.

Seaside Grill
Type: Grill
Hours: Lunch - daily, 11:30am-5pm; Dinner - daily, 6:30pm-11pm, Overnight, 11:30pmm-6am.*
Description: Located pool-side serving a la carte grilled specialties
Dress code:Casual

*Late night bites are served buffet style including soups, salads, pizza, tacos, fruit, sandwiches and hamburgers.

Portofino
Type: Italian
Hours: Dinner - daily, 6pm-11pm.
Description: Serving delectable Italian a la carte cuisine, including a wine cellar.*
Dress code: Casual elegance

*Wine cellar is available for private dining up to 10 with an excellent selection of fine wines from Argentina, Chile, France, Germany, Italy, Mexico, Spain and USA; Additional charges apply.

Bordeaux
Type:
French
Hours: Daily, 6pm-11pm
Description: Serving fine French cuisine a la carte.
Dress code: Casual elegance

El Patio
Type: Mexican
Hours: 6pm-11pm
Description: Savor Mexican a la carte cuisine in a traditional and authentic Mexican ambiance
Dress code: Casual elegance

Barefoot Grill
Type: Grill
Hours: Lunch - daily, 12:00pm-6pm
Description: Located pool side with stunning ocean views serving a la carte grilled specialties
Dress code: Casual

Himitsu
Type: Grill
Hours: Daily, 6pm-11pm
Description: Specializing in a fusion of Pan-Asian a la carte specialties
Dress code: Casual

Coco Cafe
Type:
Cafe
Hours: 6am-11pm
Description: Enjoy premium coffee and snacks in a casual and relaxed atmosphere at the Coco Cafe.
Dress code: Casual

All hours are subject to change.

Dress Codes
Casual - Bermudas, long shorts or capri pants. Sneakers or sandals. No sleeveless shirts for men. Ladies must wear a bathing suit wrap or cover-up.
Casual Elegance - Sneakers or Dress Sandals (no flip-flops). Dress shirts with sleeves, long pants required for men.



BARS/NIGHTLIFE

Talk about a Party Buffet - you've got six epic bars/lounges to choose from: lobby, swim-up bar, music lounge, pool, beachside, theater bar and piano bar. So fluff 'n buff and get on out there.

Rendezvous
Lobby bar. Daily, 10am-1am.

Showtime Bar
Serving cocktails while you enjoy nighttime entertainment. Daily, 6:30pm-10:30pm.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-10pm.

Piano Bar Lounge
Wine and world-wide cocktails in a private ambiance. Daily, 6pm-12am.

Zen Terrace
An open air area with live music every night.

Desires Music Lounge
Contemporary music lounge. Daily, 6pm-1am.

Barracuda Lounge
Enjoy tropical cocktails while gazing at the clear-blue Caribbean. Daily, 10am-6pm.

Sugar Reef
Enjoy elegant cocktails and brand beers in the pool area. Daily, 10am-6pm.



BEACHES AND POOLS

Expansive. Famous. Sugar-white sand. These are the words used to describe the beach in this gated community wonderland in a beautiful private area of Playa Mujeres. There are two sparkling pools - a relaxing free-form pool and an ocean-front infinity pool. Travelers report they were never left with an empty drink. Plus you can go to the lazy river and waterpark next door at Dreams.

DELPHINUS DOLPHIN HABITAT
You'll have access to the Delphinus Dolphin Habitat at Dreams Playa Mujeres, which features a world-class interactive program allowing resort guests to observe dolphins close-up, right in their natural habitat of the ocean. Delphinus offers guests various programs, which include swimming and interacting with these highly intelligent and friendly creatures. They are a socially responsible company committed to the welfare of the dolphins under their care.



SPORTS/ACTIVITIES

Water

  • Aqua-aerobics
  • Water volleyball
  • Hobie cats
  • Kayaking
  • Non-motorized water sports
  • Snorkeling

Available for an additional charge:

  • Scuba diving
  • Blue Water Snorkeling
  • Jet Skiis
  • Wave Runners

Land

  • Fitness center
  • Beach volleyball
  • Yoga
  • Biking
  • Tennis

Golf
Secrets Playa Mujeres guests have access to the 18-hole, internationally recognized, Playa Mujeres Golf Course designed by the famous Greg Norman, himself. With mangroves, wetlands, a lagoon, sand dunes and the turquoise ocean as your backdrop, you're sure to have an incredible golf experience in paradise! See below for current pricing:

Playa Mujeres Golf Club prices per round, per player (May 2018- Oct. 2019):

  • Green fee: Complimentary
  • Prime Time service fee: $86
  • Twilight service fee: $70 (starting at 1pm)
  • Junior service fee: $70 (17 years & younger)
  • Unlimited Golf Week: $490 (All you can play in 7 days, plus a 3-sleeve of logo golf balls!)

Prices per round, per player (Nov. 2019- Apr. 2019):

  • Green fee: Complimentary
  • Prime Time service fee: $99
  • Twilight service fee: $70 (starting at 1pm)
  • Junior service fee: $70 (17 years & younger)
  • Unlimited Golf Week: $525 (All you can play in 7 days, plus a 3-sleeve of logo golf balls!)

Each round includes 18-hole complimentary green fee, round-trip transportation to/from main lobby of the resort, shared golf cart with GPS Visage system, complimentary 3-sleeve golf balls, unlimited access to the driving range and practice facilities on day of play and a bottled water. Special group rates and wedding group rates are also available at Playa Mujeres Golf Club.



INTERNET

Complimentary Wi-Fi access is available throughout the resort. Guests can also stay in touch with friends and family back home with the interactive Secrets Spa & Resorts mobile app.

SPA SERVICES

The 15,000 sq. ft. Secrets Spa by Pevonia is the perfect place to relax and indulge in a variety of spa treatments for an additional charge. Daily, 9am-8pm. Features include:
  • Massages
  • Hydrotherapy
  • Indigenous treatments, including Temazcal Spa Ceremony
  • Manicures and pedicures
  • Beauty salon
  • The Temazcal is now part of the Unlimited-Luxury® inclusions at Dreams Playa Mujeres Golf & Spa Resort, at no additional cost. Limited spots per day are available. To participate, guests can sign up at the Spa or email Dreams Playa Mujeres' Spa manager at spa.drepm@dreamsresorts.com. Temazcal experience is located at Dreams Playa Mujeres Golf & Spa Resort.


WEDDING/HONEYMOON

Secrets Playa Mujeres Golf & Spa Resort offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

This is an adult-only resort. Therefore, no child care services are available.

SMALL DOGS WELCOME

For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Secrets Playa Mujeres Golf & Spa Resort is located 10 minutes north of Cancun and 35 minutes away from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: 12pm.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for all arrivals Dec 26-31.

Dining Program
The Sip, Savor & See package offers guests of Secrets Playa Mujeres Golf & Spa Resort the chance to Sip, Savor & See all AMResorts properties in the region. Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening's entertainment. The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.

Complimentary Green Fees Policy
Guests of Playa Mujeres can enjoy one complimentary twilight round per person, per day at Playa Mujeres Golf Course when staying through December April 30th, 2019. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



Awards
Four Diamond Rating by AAA.



All hours, information and services are subject to change.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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