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Grand Palladium Costa Mujeres Resort & Spa

Mexico - Cancun

Our Rating

4 Nights with Air from $859 All-Inclusive
Info Customer Reviews Questions & Answers

The bright and stylish resort Grand Palladium Costa Mujeres is located in the Playa Mujeres area of Cancun. This beachy ... More

Customer Rating 22 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
3.9 out of 5
"We had an amazing time at this resort despite the rainy weather (freak cold front). The staff was wonderful in making our time in the rain even more wonderful! The food was by far one of the best resor..." – moyer7505
15 out of 23 (65%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
3.9 out of 5
"We had an amazing time at this resort despite the rainy weather (freak cold front). The staff was wonderful in making our time in the rain even more wonderful! The food was by far one of the best resor..." – moyer7505
15 out of 23 (65%) customers would recommend this product to a friend.
Mosquito Mosquito Pool
All Customer Reviews
1-4 of 22 reviews. Sort by
January 18, 2020

Excellent Resorts fairly brad new .... we enjoyed the trip definitely recommend to friends and family friends


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia,Pa
Age: 55-64
Travel: 1-2 trips/year

January 12, 2020
Quality and service declined since last year

My family travelled to this resort last year and we enjoyed our time there very much. It was new so they were working things out but the resort is beautiful and has so much potential. This year we found the resort grounds somewhat unkept. Weeds growing in flower beds, lots of cracks and wholes in concrete. I think they rushed to open last year and the workmanship was just not up to par. The worse thing for us was the mosquitoes. They would eat you alive. They sprayed only once during our 7 night stay and that did help but I think the man made lagoon is a major cause for the problem and serves as a breeding ground for them. As bad as they were around the resort, they were worse at the tennis courts. The courts are clay so they have to wet them down. My son enjoyed it so much last year but refused to play tennis there this year. The food in the restaurants is ok and the buffet offers a lot of variety. However, they seemed to be disorganized and service was not as good as it was last year. Rooms, however, are large and comfortable. Pool is very nice with lots of activities going on. Entertainment is excellent. Beach is just ok. Like I said, the resort is beautiful and has so much potential but I don’t think we will return next year.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Virginia
Age: 55-64
Travel: 3-6 trips/year

January 6, 2020
Grand Palladium

Beautiful & new resort with lots of amenities, pools, dining/entertaining options and nice beach. We enjoyed our stay - and got married there! The village was great, and there was nightly entertainment, and sports bar open 24 hours. The boat on the lake was a different kind of transport, in addition to the carts. Spa was very nice. Our fav. restaurant was the Thai place, Indian and buffet more so/so. A few mosquitos, but you have to expect that out in the jungle....Service could be better - both in GP and TRS.., and there was cigarette butts and floating cups in our swim up pool when we arrived...


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Atlanta
Age: 55-64
Travel: 3-6 trips/year

October 30, 2019
Do not go here

The Only Pro for the resort would be all the hard working laborers there. CONS: HERES THE LIST Eeaten alive night & day by mosquitoes could not escape them even in our room! They charged $27 USD in their shop for very small can of OFF!! ONLY decent food was steak house & sports bar Property was dirty outside not many people cleanin we have traveled to Mexico for over 13 years staying at different resorts all over and there were aleays people cleaning especially around pool area. There were towels laying tossed aside at entry to our building laying there for 3 days! Cushions on lounge chairs dirty with stains pretty disgusting covered cushions and pillows with multiple towels just to be able to use longe chairs! We had to wait 3 days to get our bathroom sink fixed after multiple calls Resort should be 2 star Its way overpriced and was the worst resort we have ever been to without a doubt Oh they have a show we would love to have seen indoors called Chic BUT THEY CHARGE EACH PERSON 100 US DOLLARS! Pretty sad because the other entertainment was outside where u could not even go to because of the mosquitoes, the few times we went by it did not seem too good anyways Please avoid this resort u will be wasting alot of money and suffer from mosquito bites entire time!

Mosquito Mosquito
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Overall Rating: 1
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Pennsylvania
Age: 55-64
Travel: 1-2 trips/year

Room Information

With 670 spacious luxury suites, you're bound to find a room that perfectly fits your needs. Each suite comes equipped with memory foam mattresses, whirlpool bathtubs, sofa beds and much more!

Room Details

Junior Suite
Hotel/Studio Unit Details

Family Selection Junior Suite
Hotel/Studio Unit Details

What's to Love

Family-friendly all-inclusive resort with five swimming pools that wind throughout the resort and beachy-front oasis ideal for chillaxin.

Five pools meander throughout the resort, with ocean views, tropical foliage, and blue waters.

The swanky spa is equipped with special cabins for beauty treatments, spaces devoted to wellness & hydrotherapy areas.

 

What We'd Change

This resort is brand new - so we have nothing here to change.
 

Why You Should Go

The resort is located in Costa Mujeres, about thirty minutes from Cancun International Airport. Your dreamy cocktails await.

You name it, the resort has it! Basketball, tennis, archery, mini golf, windsurfing, snorkeling, darts & so much more.

If you upgrade Infinite Indulgence®, you get upgrades like access to the hydrotherapy areas, premium cocktails and service with no limits.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Archery
  • Mini Golf
  • Basketball
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Teen Club
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Beach Volleyball
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Tour and Island Information
  • Dive Shop ($)
  • Business Center


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Palladium Costa Mujeres Resort & Spa

Vialidad Paseo Mujeres

+52 800 990 1234

Hotel Description

Grand Palladium Costa Mujeres: Family-Friendly Resort

The bright and stylish resort Grand Palladium Costa Mujeres is located in the Playa Mujeres area of Cancun. This beachy oasis is surrounded by lush greenery and tropical foliage with five bright blue pools that meander throughout the resort. It's fun for the entire family here with activities for all ages of kids, plus activities for the adults. The spa, for one, has dreamy pools, areas for lounging and a variety of services for pampering. From a variety of cuisines to delicious cocktails, this all-inclusive resort has a little bit of everything.

Opening November 1st is Family Selection at Grand Palladium Costa Mujeres. It offers exclusive facilities located at privileged areas of the resort, plus personalized services and premium products, so both parents and their little ones can enjoy their vacation to the fullest.



DINING

Grand Palladium
Type: Buffet
Hours: Breakfast - daily, 7am-11am; lunch - daily, 1pm-3:30pm; dinner - daily, 6:30pm-10:30pm.
Description: The buffet restaurant serves up a variety of fresh-made cuisines.

Portofino
Type: Italian
Hours: Dinner - daily, 5:30pm-10:30pm.
Description: Serving Italian dishes.

El Dorado
Type: Steak House
Hours: Dinner - daily, 5:30pm-10:30pm.
Description: Serving a la carte steak.

Chang Thai
Type: Thai Cuisine
Hours: Lunch - daily, 1pm-3:30pm; Dinner - daily, 6pm-10:30pm.
Description: Serving Thai Cuisine.

Sumptuori
Type: Japanese
Hours: Dinner - daily, 5:30pm-10:30pm.
Description: Serving Japanese Cuisine.

Boghali
Type: Indian
Hours: Dinner - daily, 5:30pm-10:30pm.
Description: Serving Indian Cuisine.

La Adelita
Type: Mexican
Hours: Dinner - daily, 5:30pm-10:30pm.
Description: Serving Mexican Cuisine.

Cabaret
Type: Dinner Theatre
Hours: Dinner - daily, 5:30pm-10:30pm.

Hours are subject to change.



BARS/NIGHTLIFE

Poseidon
Open daily.

Lobby Bar
Open daily.

Xtra Time Sports Bar
Open daily.

Bar Champagne
Open daily.

Coffee Shop
Open daily.

Sky Bar
Open daily.

Pool Bar
Open daily.

Swim Up Bar
Open daily.

Beach Bar
Open daily.



BEACHES AND POOLS

Swimming pools wind throughout the resort, including a pool for the adults and one for the kids. You'll have a total of five pools, plus white sandy shores and blue ocean waters.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Waterpolo
  • Windsurfing
  • Snorkeling
  • Deep-sea fishing

Land

  • Fitness
  • Basketball
  • Ping pong
  • Tennis
  • Archery
  • Shuffleboard
  • Soccer
  • Sport court
  • Mini golf



INTERNET

Complimentary Wi-Fi is available at the resort.

SPA SERVICES

Zentropia Palladium Wellness & Spa offers you a luxury spa and wellness centre where all kind of treatments are on offer. With more than 4740 m2, it is a space devoted to relax and wellbeing, equipped with special cabins for beauty treatments and a wonderful thermal zone. A team of highly professional therapists will be pleased to revitalize your body and soul.

WEDDING SERVICES

Wedding services are available at the resort. Please contact the resort directly for more information.

CHILD CARE

Grand Palladium Costa Mujeres has a baby club for 1-3 yr olds, a kid's club for 4-12 yr olds and a teen club for those 11+.

ADDITIONAL INFORMATION

Location
Grand Palladium Costa Mujeres is about thirty minutes from Cancun International Airport.

Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Local taxes not included: Environmental Sanitation Tax (Eco Tax)
All guests must pay $25.35 Mexican pesos ($1.34 USD) per room, per night at the hotel. This amount could vary from $25-30 pesos, according to the Measurement Unit for Government Payments.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/13 - 8/12
Starting at $859 was $1349
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!
4 days, 3 nights
Travel Dates 1/27 - 4/12
Starting at $869 was $1399
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!

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