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Secrets St. James Montego Bay

Jamaica

Our Rating

3 Nights with Air from $959 All-Inclusive
Info Customer Reviews Questions & Answers

Visualize this: you awake after a sublime night's sleep on a just-soft-enough mattress. You walk out on your balcony and ... More

Customer Rating 519 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.5
4.5 out of 5
"My new wife and I stayed here for our honeymoon for 10 days and cannot imagine being in a nicer place. The grounds were immaculate, the staff was excellent, and the food was outstanding. Even though we..." – Juice0712
524 out of 600 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.5
4.5 out of 5
"My new wife and I stayed here for our honeymoon for 10 days and cannot imagine being in a nicer place. The grounds were immaculate, the staff was excellent, and the food was outstanding. Even though we..." – Juice0712
524 out of 600 (87%) customers would recommend this product to a friend.
view from our balcony The view from our room just add rum View from balcony beach at sunset Preferred Club Beach view from our room The beautiful beach! View from Room (the beach is visible, just beyond palms) Sunset from the beach Beach at sunset! Missing hardware-loose marble first steak in 20 years Beautiful sunsets! Evening Stroll Tape and Missing Hardward July 2013 peacock roaming Balcony View Even on a cloudy day, the sunset was gorgeous. View from room View from room Derwayne, Leo and Marlando Beautiful beach Room in Preferred Area Remembering Paradise BALCONY VIEW Yes Room view 3551 Boat to snorkle View from room. Poolside Room view Beach and ocean Perfect View from our room! Ocean view View from our room View Preferred Club Pool Oceanfront Room View 1st Floor poolside view great entertainment Sunset off our balcony THIS IS THE LIFE!!!! Amazing Blue Water! Just another sunset, nbd. View from my suite Beautiful resort What we got to wake up to every morning Our room view Lobster & duck Sunset from my balcony View from the front door of room WE LOVE THIS PLACE Beautiful view of the ocean View from a beach chair No worries! view from our 5th floor room best beach & sun parrot available for pictures 4yr anniversary On the beach at Secrets St James Our Balcony View st james beach Beautiful sunsets every day. Me and my daughter Hotel View from our room
All Customer Reviews
1-4 of 519 reviews. Sort by
December 19, 2019
Not good value for the money

Don't waste your money on the preferred club - in our package we were supposed to have a Butler - never received one. We were also supposed to have private bars/pools/beach area - but anyone and everyone had access to our pools and beach as well as the inside of our club where we had special breakfast/lunch/dinner options. The turn-down service was horrible. We had our wedding here and the night of our wedding we were supposed to have a "special turn down service" ... they filled our bathtub (with no bubbles) and put some rose petals in it.... not rose petals on the bed, or floor - probably the least romantic turn down service we have ever had. The turn down people always tried to catch us when we were leaving our room to give us things instead of actually coming in and doing the full turn down, which was irritating and disappointing. The safe in our room NEVER worked. It said it had a low battery on day 1 and wouldn't lock - called maintenance and they never came. Finally got them to come on day 2 and magically the safe worked while the guy was there? As soon as he left it didn't work again... Considering this whole trip was for our wedding, we didn't have time to keep calling to mess with maintenance. Tried to get a bellhop to carry my dress over to the wedding chapel for cleaning services on it, and could not get anyone to help me. No one would answer the # for the bellhop and the concierge just kept transferring me to them without helping rectify the situation. I ended up carrying my dress over myself. Most of the servers and bartenders were VERY unfriendly all across the resort. None seemed to be too thrilled to be serving anyone, however, they were quick to want your tips! For a resort where it says tipping is included in the price of the package, I have never seen so many workers ASK FOR and EXPECT tips. Of course we always tip on trips like this, but the attitudes were out of this world. Definitely not warranting of additional tipping. Overall - very disappointed with this trip/the service/the hotel. I would not return to this property, ever.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: St. Louis, MO
Age: 25-34
Travel: 3-6 trips/year

December 5, 2019
Secrets St James

Overall the place is not bad. The views are great. The beaches are nice and not bad for snorkeling if the current isn't too strong. Food is ok, but expect huge wait times at the Oceania restaurant. Most of the staff are eager to help and made the trip enjoyable. Ya Mon!


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Chicago
Age: 45-54
Travel: 1-2 trips/year

December 1, 2019
Bad start but turned out okay

-Hotel did not greet you properly, unorganized at check in and they did NOT have our reservation. About 3 hrs. later we did get a room but had to share 1 king vs the reserved 2 queens. -Bathroom lacked privacy but hotel room and balcony was fit for two -We booked Preferred Club building for the quiet pool with no swim up bar -Not quiet due to loud daily music at resort next door, not sure how to fix that. Pool drinks and towel service was nice. -The Preferred did have a light breakfast, lunch and dinner lounge available all day plus top shelf drinks every evening. Pastries etc. but breakfast could use more of a variety. -Multiple beach areas to swim or lounge around -Most restaurants were very good, Portofino and Bordeaux our fav's. Go early to avoid wait as reservations are not needed -Evening entertainment was good and outside whenever possible....beautiful to see lights across bay -Sister hotel access- "Breathless" Altitude is a must...Rooftop dining for day and night, beautiful 360 views of lights, cruise ships, ocean and resorts.


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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Wisconsin
Age: 55-64
Travel: 3-6 trips/year

December 1, 2019
Great weather

We have been to this resort over 10x. We were disapointed with changes made since our last visit in march. They took away sel serve ice cream bar and self serve draft beer at barefoot bar. One of our favorite restaurants was closed due to fire so no steakhouse or good lunches. Food went downhill. Service at bars was slow since they seemed to cut their staff in half. In general cleanliness of property went down. However the weather and tge Thanksgiving beach party did not disapoint us...it was fun as usual.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: New Jersey
Age: 55-64
Travel: 3-6 trips/year

Room Information

Secrets St. James Montego Bay offers 350 luxurious suites with upgraded amenities for a truly Unlimited-Luxury® stay.

Room Details

Junior Suite Garden View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View Swim-Out
Hotel/Studio Unit Details

Deal of the Day (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

As of June 2018 you can bring your furry friend along!

Being greeted with sparkling adult beverages and cool towels - a fab treat after enduring the perils (and people) of travel.

Suites in British Colonial decor (luscious cream and warm woods) with epic views of endless teal.

The quiet half-mile, sugar-sand beach with thatched-roof palapas and cushy cabanas.

Oh-so comfy rooms with soft, white robes & slippers, luxury bath amenities, and a Jacuzzi tub. Delicious.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

Melting into stress-smashing treatments like an Aromatherapy Massage and Seaweed Wrap.

Butler phones booked through the Preferred Club - these humans will draw your bath, bring you a coffee, you name it.

Play tennis or bocce ball. Take dance lessons or Euro-Bungee (you're a human slingshot, but it's fun).

 

What We'd Change

Some of the restaurants have dress codes, so pack some dressier frocks. Or, enjoy the outside seating options for a more casual night.

 

Why You Should Go

Only 25 minutes from the airport so you'll be at the resort before you can say "Irie Mon." (It means you're doing well).

Upgrade to the Preferred Club, get better rooms with a pillow menu, afternoon hot and cold hors d'oeuvres and more.

Some of the restaurants have dress codes so make sure you bring your gussied-up duds.

The resort brings in local artisans to display their wares that include beautiful wood carved objets d' art.

Five golf courses are near, one of which is the famed White Witch Golf Course. Pretend you're playing Tiger.

Get wild and watery with all the water sports: kayaking, scuba, Hobie cats and more.

A half hour of snorkeling is FREE!

The wedding/honeymoon packages with wine, fresh flowers and champagne breakfast in bed. Plus a 15% discount on spa treatments.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Banquet Facilities
  • Business Center ($)
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • Ping Pong
  • Game Room
  • Billiards
  • Horseback Riding ($)
  • 9 Bars/Lounges
  • Darts
  • Bocce Ball
  • 10 Restaurants
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Alarm Clock/Radio
  • Watersports Center ($)
  • Free Parking
  • Beauty Salon ($)
  • Euro-bungee
  • Jogging Trail
  • Near the beach


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Casino(s)
  • Deep-Sea Fishing
  • Golf Course(s)
  • Horseback Riding
  • Parasailing
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Secrets St. James Montego Bay

Lot 509A Freeport

+876 953 6600

Hotel Description

Secrets St. James Montego Bay: It's Dripping in Awesome

Visualize this: you awake after a sublime night's sleep on a just-soft-enough mattress. You walk out on your balcony and look to the horizon: there's not a thing but hue after hue of heavenly blue. You take a deep breath, then give yourself a pinch, then say out loud, "Am I really here in all this beyond-my-imagination-island-perfection?"

Answer: Yes. And it's a Jamaica haven you should put at the top of your Bucket List.

Secrets St. James has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - nine gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • Sip, Savor & See lets you nosh/partay at the neighboring Sunscape resorts (just book by 3pm.)
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Your taste buds will get a work out with 10 enticing restaurants - Italian, Caribbean, Pan-Asian (with tappanyaki grill), International, Seaside Grill, Grill (two!), French, Mexican, and Oceana at the sister resort, Secrets Wild Orchid Montego Bay. Don't miss the Coco cafe for coffee any time you need a jolt. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Portofino
Type:
Italian
Hours: Daily, 6pm-10pm
Description: Trattoria-style Italian cuisine with indoor and outdoor seating.
Dress code: Casual elegance.

Blue Mountain
Type: Caribbean
Hours: Daily, 6pm-10pm
Description: A la carte Jamaican/Caribbean cuisine.
Dress code: Casual elegance.

Himitsu
Type: Pan-Asian
Hours: Daily, 6pm-10pm
Description: Oriental and Pan-Asian cuisine with a teppanyaki grill.
Dress code: Casual elegance.

World Cafe
Type: International
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3:00pm
Description: International cuisine in a buffet setting.
Dress code: Resort casual.

Coco Cafe
Type: Coffee Bar
Hours: Daily, 7am-11pm
Description: Serves coffee, tea and pastries.

Seaside Grill
Type: Grill
Hours: Daily, noon-5pm
Description: Enjoy a variety of grilled favorites with ocean views.
Dress code: Resort casual.

Bordeaux
Type: French
Hours: Daily, 6pm-10pm
Description: Enjoy fine French delicacies and wine.
Dress code: Casual elegance.

El Patio
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Traditional Mexican cuisine in a Spanish-style cantina.
Dress code: Casual elegance.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Ocean-side grill serving grilled specialties.
Dress code: Resort casual.

Oceana at Secrets Wild Orchid Montego Bay
Type:
Grill
Hours: Lunch- daily, noon-5pm; Dinner- daily, 7pm-10pm
Description: Open-air restaurant with ocean views, serving steak and grilled specialties. Located at the Secrets Wild Orchid resort.
Dress code for dinner: Casual elegance.

All hours are subject to change.

Dining Policy
All restaurant openings rotate throughout the week. The number of restaurants open for each meal is dependent upon occupancy levels. Additional charges apply for lobster.



BARS/NIGHTLIFE

Talk about a creative menu of libation-bearing haunts - there are nine: a lounge (with a piano bar), swim-up (three!), beach (two!), sports bar, Cuban-themed lounge (with live music), piano bar (tres chic), juice bar, gaming lounge and finally, a theater with cushy seats, bar service and nightly entertainment. You excited yet?

The Lounge
A stylish piano bar with live music. Daily, 10am-12am.

Manatees Swim-up Bar
Popular swim-up bar serving tropical cocktails. Daily, 10am-6pm.

Marlin Beach Bar
Festive open-air bar offering sandwiches and salads for lunch. Daily, 10am-6pm.

Barracuda Beach Bar
Breezy open-air bar offering sandwiches and salads. Daily, 10am-6pm.

Manatees Bar
Swim-up bar serving drinks and cocktails. Daily, 10am-6pm.

Desires Music Lounge
Cool sports bar featuring flat-screen TVs, DJ and dance floor. Daily, 7pm-1:30am.

Piano Bar
Cuban-themed lounge featuring live music. Daily, 5:30pm-1:00am.

Rendezvous Lobby Bar
Chic piano bar featuring live music. Daily, 10am-1am.

Revive Juice Bar
Idyllic spot for tropical fruit and freshly squeezed juices. Daily, 8am-8pm.

Sugar Reef Pool Bar
Swim-up bar mixing tropical cocktails. Daily, 10am-6pm.

Marlin Bar
Daily, 10am-6pm.

Gaming Lounge
Located in the Promenade featuring video slots, poker, keno and blackjack. Open 24 hours (fees apply).

Theater
7,750-sq ft theater on site, featuring nightly entertainment with comfortable seating and bar service.



BEACHES AND POOLS

Here's the scoop: the half-mile beach is peppered with thatched-roof palapas and cabanas with showers nearby for you to rinse before you hit the pool. Speaking of, there's one that's large and curvy. The other (also big) is for Preferred Club guests, but both feature partial heating. Luckily, the beach and pool are so close you can easily toggle in between them.



SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Sailing
  • Hobie cates
  • Water aerobics
  • Water polo
  • Pool volleyball

Land

  • Tennis
  • Ping-Pong
  • Basketball
  • Beach volleyball
  • Bocce ball
  • Billiards
  • Dance lessons
  • Euro-Bungee

Golf
There are 5 championship-caliber golf courses nearby:

  • Cinnamon Hill Golf Course
  • Half Moon Golf Club
  • Three Palms Ocean Course
  • Tryall Golf Club
  • White Witch Golf Course

All off-site golf activities require additional charges.



INTERNET

Complimentary Wi-Fi access is available throughout the resort. Guests can also stay in touch with friends and family back home with the interactive Secrets Spa & Resorts mobile app.

SPA SERVICES

Secrets Spa by Pevonia is a full service spa.
  • Massages
  • Hydrotherapy
  • Facials
  • Body treatments
  • Salon services
  • Manicures and pedicures

All spa and salon services require an additional charge, but the resort does offer special Spa Packages that include certain spa treatments and massages.



WEDDING/HONEYMOON

The resort offers a variety of wedding packages and extra services, such as a live wedding band and a photographer or videographer.

Honeymoon Bonus

  • Bottle of sparkling wine
  • Fresh flowers
  • Turndown service
  • Champagne breakfast in bed
  • 15% discount on Spa treatments
Restrictions apply. You will be required to present a copy of your marriage certificate or wedding invitation at time of check-in.

Please contact the front desk directly for more information.



CHILD CARE

Secrets St. James is an adults-only resort.

SMALL DOGS WELCOME

For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Ideally located on the northwest coast of Jamaica, only 25 minutes from Sangster International Airport.

Check-In/Check-Out
Check-in: 3pm. check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Jul 21-22, 2017.
A 4-night minimum stay is required every year for all arrivals Dec 26-31.

Resort Awards
2014 AAA Four Diamond Award
Rainforest Alliance Verified

Smoking Advisory
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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