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Sunscape Puerto Plata (STI)

Dominican Republic - Puerto Plata/Santiago

Our Rating

4 Nights with Air from $489 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 236 Reviews
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
3.9
3.9 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
194 out of 265 (73%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
3.9
3.9 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
194 out of 265 (73%) customers would recommend this product to a friend.
ziplining Sunset Horseback Riding Shaded area Snorkeling at an excursion Amazing vacation! POOL Shower beautiful clean beach Beach Beach and catamaran boat Poolside SPA View from my balcony view from castaways Our new friend Marbel! Catamaran for excursions this was the waterfall excursion Beach looking at mountains 4 wheeling excursion Right at the beach I found them everywhere One of many romantic dinners Sunclub Pool Castaways restaurant
All Customer Reviews
1-4 of 236 reviews. Sort by
March 18, 2019
Nice vacation

I chose this resort based on the value and good reviews. Overall we had a good experience, resort was very clean and staff were friendly. The room was basic however that was not overly important to us, but the mini fridge was stocked daily at no cost and maid was excellent. This resort does not offer a great “night life” as the pools close at 6pm and the bars did not offer any live entertainment, this did cause us some slight boredom. The food was average but you can eat however many times you want, alcoholic drinks were served in small cups but again you can have as many as you want. We planned many off resort excursions and enjoyed our time in the Dominican. I would recommend Sunscape if your all about value and quality.

Nice vacation Nice vacation
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: New Hampshire
Age: 25-34
Travel: 1-2 trips/year

February 28, 2019
WORST HOTEL

FIRST THINGS FIRST IF YOU ARE SOMEONE WHO IS INVOLVED WITH THE SAME GENDER THIS IS NOT THE HOTEL FOR YOU !!! THE STAFF IS ABSOLUTELY RUDE! MY GIRLFRIEND AND I WERE HARRASSED IN THE POOL BY THE SECURITY AND EMPLOYEES BECAUSE WE WERE “TO CLOSE TO EACH OTHER” THEY DISCRIMINATE AGAINST SAME SEX RELATIONS, THE FOOD WAS HORRIBLE AND VERY LIMITED.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: NEW YORK, NY
Age: 19-24

February 26, 2019
More like a 2 Star

Most of the staff don’t speak English, the restaurants are not 24 hours, most of the restaurants are only open for dinner, the main buffet restaurant closes at 10pm, sometimes 10:30. If you want food in the middle of the night, they have a snack bar with junk food like hotdog and fries but they look old. The room is comfortable but they only give you 2 towels per day, the bathroom that we had would flood all the way to the main room because the shower stall is only half covered. We almost slipped so we put the towels that we use on the floor. There were maybe 2 or 3 channels on TV in English, and everyday the TV needs to reboot so sometimes we couldn’t watch TV at all. There’s no WiFi in the room so every time we had to leave the room for a quick WiFi. We saw a big roach outside our room in the balcony. Checking in took about half hour because there were only 2 people working and there was a bus load of people that came at the same time. The spa experience and the romantic dinner on the beach were the highlight of our stay. Those were highly recommended. The resort is 2 1/2 hour from Santiago airport due to road construction. Our ride back to the airport was not allowed through the main security gate of the complex even after we begged to let them in, we had no choice but to take a taxi to the main gate to get to our ride back to the airport. This place just has too many inconveniences, not the right place if you’re looking for a really nice vacation.


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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: NYC
Age: 35-44
Travel: 1-2 trips/year

February 23, 2019
Price-Appropriate

My friends and I got an excellent deal and overall had a great experience. Some of the amenities (restaurants, etc.) were quite average, which was expected given the price. The one thing that was really not good was that we heard mice in our ceiling (we were on the top floor) on the last night, and woke up to droppings in our room. Not sure if we missed this our first couple of days (not sure how we would), but that was awful to wake up to.


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Overall Rating: 3
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: USA
Age: 25-34
Travel: 1-2 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Superior Room (Adults Only)
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Sun Club One Bedroom Suite
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

A la carte dining can fill up at night, so you might have to wait a bit. Good thing you can grab a cocktail or two while you wait to be served.

 

Why You Should Go

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • 24 Hour Room Service
  • Aqua Aerobics
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata (STI)

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, and approximately one hour and fifteen minutes from Cibao International Airport (STI).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel April 16-Dec 22, 2017.
A 4-night minimum stay is required every year for arrivals Dec 26-31.



Spring Break Policy
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.


All hours, fees, amenities, information and services are subject to change without notice.
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Call one of our U.S. based Beach Experts.

(800) 915-2322
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