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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $609 All-Inclusive
Info Customer Reviews Questions & Answers

Look whose makin' a splash: Valentin Imperial Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), was re ... More

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Customer Rating 1,494 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
1,627 out of 1,734 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
1,627 out of 1,734 (94%) customers would recommend this product to a friend.
Best breafast/lunch spot Heaven! So romantic Relaxing in the pool!!! At the French Restaurant called L'Alsace on my girlfriend birthday Hotel Lobby Martini bar! relaxing on the beach Our view View under a hut by the pool Paradise! Swim up rooms were beautiful! Our 1st Anniversary - perfect night on the Valentin's beach Beautiful beach Beautiful large beach with crystal clear water view outside our room main pool breath taking views beach cabanas Evening on the Beach view from our room pic of resort walk way to paridise Huge Lobsters!!!! The pool behind building 6 The water is so warm! Large beach Paradise!!! Gorgeous Beach Our room breakfast in the mexican restaurant Lot's of FUN Main entrance to beach how beautiful Just 'Beachy' Fountains! main pool Our room for my birthday!! Love the pool!! View from our palapa Well maintained and lush grounds of the hotel pool area One of the many beautiful pools view while floating outisde swim up suite Tulum ruins. Early morning walk on the beach Heaven Anniversary Surprise Proposal that Valentin Imperial help me wit they are wonderful Post-Indonesian Restaurant Bliss Beach at sunrise Hot Tub! View from our balcony Beach View from our room The sunset Bar Beach panorama The grounds at night 2015 gorgeous beach! beach bar swings Welcome drink View from our room! Our first view of the beach!!! All I can say is great beach View from our room! One of the paths out to the beach. View of the beach from breakfast Lazy River @ Valentin Imperial Maya View from our rooms 2nd balcony View from the patio of our emerald suite! The front Plaza on a Friday night. enjoying our last night Romantic dinner on the beach On the beach before dinner Great Package Deal Friendly staff were everywhere! Privilege Club beach beds! The Plaza at night for the View from our room Lovely pool main lobby champagne upon arrival This is relaxation! Lobby The Beach Imperial Martini Our room View from our room The Caribbean Sea so Beauitful !! Tulem Extreme - Do It!! sunrise from our balcony the water is really that blue View from our swim-up room Jacuzzi in The Emerald This was the view from our spot on the beach... The pools are magnificent Fish at the beach shoreline. Pristine beach Main pool view Gorgeous beach day! View from the beach chair - there were plenty of chairs every day for us! Beautiful sunset from our balcony The special Honeymoon dessert and Duck L'Orange from the French restaurant. View from our room View from our balcony...perfect! first view of the beach Amazing pool! Lazy River, 3 islands Main pool at night central plaza in the evening Great beaches room Snorkeling off the coast of the resort On the beach Vast Pools with Bars What a view!!! Taken from our balcony Loved the main pool area! Pallie Girl Dinner at the Lobster Pot view from our room Early morning view of part of pool area with swim up bar. Beach view beyond the main activity area View from the balcony Beautiful view! Just before sunrise main pool and swimup bar (there were two swimup bars) Wet bar Sunrise over the Ocean Wonderful walkable beach Sunday foam party The huge, gorgeous pool Walkway to the beach Just chillin' out at our balcony... fantastic view!! THE STEAK HOUSE N STAFF Partial view of Main Pool halloween at the resort Shower/Jacuzzi area from beach cabana The view from our room... pics don't do it justice. beach pool after rainstorm GORGEOUS beach...where does the water start and sand end? Beautiful View along the beach! Beautiful large pool area hotel grounds evening entertainment Great Beach!! View from our room that I have made my wall on my computer so I see it EVERYDAY! Our room at Valentin Imperial Lazy river pool Completely unedited Valentin' Imperial Maya's beach I love towel art! room ONE OF VALENTINES COURTYARDS Main pool in AM Best Vacation Ever: Mexico Emerald Suite Silver suite beautiful grounds path to wonderful beach
All Customer Reviews
1-4 of 1,494 reviews. Sort by
August 15, 2017
Excellent Vacation!

We had the best time. Its our anniversary and we usually go to cabo but tried the Riviera this time. Was amazing. 1- Resort. It’s beautiful! You hear negatives on sites about it being to big but its not... its fine. 2- Restaurants- Really great food! Mar & Tierra every day for breakfast. Sergio is the best! We tried for dinner and had the steak and wasn’t good at all but didn’t ruin our time… we heard others said they had a good steak. L'OLIVO- Italian.. Was amazing food too! L'ALSACE- French... we tried the first night and didn’t know that my husband’s leather hand tailored converse (it’s in scripted with our names) that he wore to our wedding..are not in dress code. Upset us a bit but went and ate at TAMAN SARI (Asian) and it was great too. We bought shoes in dress code and went back to French the next night. It was amazing... we went back again later in the week too. Although, watching men walk in wearing tennis shoes without any issues was a little annoying. I spoke to the mgr. about it and he apologized. We are fine with dress code, just be consistent. GINGER- Hibachi Grill- This one you need reservations for but was pretty easy to get. We would go to the concierge in our building and sit at their desk at about 8:30am and wait till they arrived at 9am and would get a reservation pretty easy. We heard others didn’t have as easy of a time getting them but the key is getting their early. You can only make reservations for that day. Those are the only ones we ate at but heard they were all good. Staff- We cant say enough about Sergio… He was amazing. Always saw us when we walked in and immediately sat us in his section and got us our mimosas. We love him! When we checked in they asked us if it was a special occasion. We told him our anniversary.. the next day we had a special treat laid out by the cleaning ladies. Was a swan on our bed made of towels and roses... so sweet! We met some great people and will for sure come back!. The only issue we had with the transportation company/ Cheap Caribbean is that we changed our return flight several weeks before the trip to come back Saturday instead of Thursday. I informed them several times so they would confirm they advised the transportation. I have an email saying they did.. unfortunately… they didn’t. We didn’t have a return home and it was booked so we had to pay for our own cab ride (40.00 USD). I informed them when we got back and hope to hear back from them saying they will reimburse.. I am sure they will. They have always been great to work with.

Excellent Vacation! Excellent Vacation!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arlington, Tx
Age: 35-44
Travel: 3-6 trips/year

August 15, 2017
This couple will be back!

Was a great experience and will most definitely be back in the future. The pools and beaches were very well kept and the sites were very beautiful. The food choices were perfectly crafted and the taste/presentation factors followed. We decided to choose this place off of the customer reviews from Cheapcaribbean.com. Turns out, the people have spoken correctly. This resort is sure a winner!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: State College , PA
Age: 25-34

August 13, 2017
First Resort Experience

This was our first "all inclusive" resort experience and we chose well. The Valentin is beautiful, immaculate and quiet. The pools are wonderful and never crowded. We tried most of the restaurants and each meal was fresh and delicious. There was only one evening that we had to wait for awhile, which was not a problem. I was thankful not to have to make reservations! The beach was a very short walk away, great sand but lots of rocks at edge of water. The bar service and concierge were awesome and very helpful. Our only suggestion is more information upon check in would have been helpful. Simple things like it would have been nice to know that we could have used the phone on the first level entry to call for a golf cart pick up. The resort is large but we enjoyed the walking, except when trying to leave with luggage.

First Resort Experience
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 55-64

August 11, 2017
Best vacation everrrrrtt!

Amazing in every way. Stafff is super friendly and the resort is super clean. The food and the bars were beyond wonderful. They had a lot of fun activities. Loved it loved it loved it

Imperial Martini Welcome drink
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Houston
Age: 25-34