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Now Sapphire Riviera Cancun

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $679 All-Inclusive
Info Customer Reviews Questions & Answers

Picture this sunshiny day: sapphire-colored Caribbean waters, soft, white sands and all kinds of warm rays streaming dow ... More

Customer Rating 541 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.4
Dining Options
 
4.1
Room Comfort
 
4.4
4.4 out of 5
"My husband and I went to now sapphire from Oct. 22 to 31, well let me tell you, from the moment we got there until the last minute, there is nothing we can find to complaint about. The resort is beauti..." – Lilyperu
554 out of 637 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.4
Dining Options
 
4.1
Room Comfort
 
4.4
4.4 out of 5
"My husband and I went to now sapphire from Oct. 22 to 31, well let me tell you, from the moment we got there until the last minute, there is nothing we can find to complaint about. The resort is beauti..." – Lilyperu
554 out of 637 (87%) customers would recommend this product to a friend.
view of the beach on a cloudy day Main Pool Shower/tub. Spacious and very clean Boy in paradise! Dylan is amazing Second Wahoo steak Relaxing in the pool Great staff! Beautiful Beach! Anniversary Sash Furniture in cafe - Now Sapphire Enjoying the view of the pool Main Pool Spa @ Now Sapphire great built-ins in the pool! The sunrise from the beach! Bed decorated for our birthdays on our last night WALKOVER FROM BREAKFAST dressed to impress going to a show! The beach Our Mexican Racoon visitor. view from beach chair Wahoo Steak Quintas everywhere! Sunrise Furniture in room - Now Sapphire BEACH VIEW the main pool at the Now Sapphire Pirate cruise fountain at the hotel Lemon Grass at the beach Breakfast by the beach Main Pool how we were greeted our favorite bartender... santiago. Beach Pool on left, beach straight ahead!! having lunch @ one of d restaurant Main Pool Bar Beautiful surroundings! Beach view Sunrise over the ocean Preferred Pool you can find peace and quiet at the beach Lobby Bar View of pool from main lounge area Fantastic honeymoon! Sunrise Temazcal Sunset our wedding day Magazine quality beach Sun rise over pool Preferred Adult Pool Sunset View at lunch one day view from room
All Customer Reviews
1-4 of 541 reviews. Sort by
February 13, 2018
Now Sapphire-Excellent All Inclusive Resort

Beautiful tropical grounds, friendly, warm, welcoming staff. 7 outstanding restaurants with world class menus including a grill opened during lunch next to the main pool. 3 pools with pool bar at main pool and at couples pool. 4 bars including a beach bar. Family resort with Kids Zone for teens and Explorer Club for younger children. Entertainment Team has great activities to participate in, Zumba, water aerobics, water polo, water volleyball, beach volleyball, bike rides to and from Puerto Morelos, and everyone's favorite are the Crazy Games. Live music in the lounge before and after dinner, live entertainment in the theater, a disc, tennis courts, 2 shops to purchase souvenirs. Resort is open concept with thatch roof, world class Spa, and Fitness gym with up-to-date equipment. Guest rooms are air conditioned, tiled, spacious, clean, with a stocked refrigerator, flat screen TV, and balcony. Lots of lounge chairs around the pools and on the beach. The beach is nice, but can have a seaweed issues during some months. However, there is a crew that continuously rakes up the seaweed all day and transports it off the property grounds. We love this resort and vacation at it every year.

Main Pool Bar Main Pool
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Greenwood, IN
Age: Over 65
Travel: 1-2 trips/year

February 5, 2018
Overall Great

Good value for the money. Absolutely beautiful grounds and common areas. The room and bathroom were nice, the beds and pillows were not very comfortable. Excellent service; very, very friendly staff. Great beach and water sport equipment. We rented one of the beach cabanas for a day and that was great! The pool is huge but could use another swim-up bar. The food is the best I've had at any of the resorts I've stayed at in the area; kind of a bummer that the restaurants close on a rotating schedule for dinner and not many are open during the day for lunch. The night club was fun for a night but they play the same music every night. Overall, I really liked this place.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Dallas, TX
Age: 35-44
Travel: 1-2 trips/year

February 2, 2018
Amazing Resort

This was mine and my husband's first time at an all inclusive resort and we were not disappointed. The level of service we received from the moment we stepped on the resort was beyond exceptional. The only recommendation I have would be to add more places in the rooms to hang wet clothing. The food was ok. It wasn't the greatest I've ever had, but definitely was not the worst. It was just, okay. The beach was being cleaned from dawn to dusk by the workers of the resort. My husband and I walked up and down the beach and noticed that our resort had one of the cleanest as far as the sea weed goes and that's because of the hard work of the staff. Our room was cleaned multiple times a day. 3 times a day to be exact. The resort itself was very well maintained and very clean. The rooms are a little outdated, but still very clean. Overall, our experience was amazing and we will definitely be going back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Colorado
Age: 25-34

February 1, 2018
Loved New Sapphire Riviera Cancun!

Rooms were clean and comfortable, food was par, but the cuts of meat at lunch made it all worth it! Salmon, mahi mahi, ahi tuna, new york strip, rib eye, you name it! The pool was too cold to get into in January. Beach was well-kept and water was tolerable. Every staff member was personable and very helpful. Not one person ever told us no or were ugly to us. There are no elevators in the buildings. We were on the 3rd floor. A bellhop drove us to our building in a stretch golf cart ("limo") and carried our luggage for us up the stairs. It rained some, but the hotel made sure to make the walkways safe by laying out rubber padding to walk on. The entertainment was good. Fun times at the pool and beach. The Mexican dancers were beautiful and very talented (*they held a show doing traditional Mexican dancing). We were in awe watching them. The hotel grounds were stunning in the evenings - all the pools were colorfully lit with fountains changing colors. (The walkways to the rooms were not as well-lit though- they may want to look into that). In all, we loved our stay so much that we decided we would find NOW Sapphires to stay with in other places rather than another top-of-the-line resort that we were staying at in the past. NOW won us over with the price, the beauty, and the staff members being SOOO NICE! =D

Loved New Sapphire Riviera Cancun!
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: NW Georgia
Age: 45-54
Travel: 1-2 trips/year

Room Information

Now Sapphire Riviera Cancun features 496 guest suites in 14 three-story bungalows with private, furnished terraces or balconies with garden, pool, or oceanviews. Each suite offers a separate sitting area with sofa, air-conditioning, cable TV, mini bar, electronic safe, alarm clock with MP3 player docking station, and 24-hour room service. Marble bathrooms include tub/shower combinations.

Room Details

Deluxe Junior Suite Tropical View
Hotel/Studio Unit Details

Preferred Club Jr Suite Tropical View
Hotel/Studio Unit Details

Preferred Club Jr Suite Oceanfront
Hotel/Studio Unit Details

Preferred Club Beach Front
Hotel/Studio Unit Details

Super Saver Preferred Club Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

Super Saver Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Bali beds around the pool and ocean front kiosks that give you the ultimate in rock star beach bliss.

The friendliest staff. You'll never want for a thing. (They can read drink requests in your mind).

Photo op at the main pool - the ocean view is drop-dead-gorgeous-good.

Evocative architecture and decor inspired by ancient Mayan Culture. (See? They weren't all ruffians).

Spacious Jr. Suites with cozy bathrobes, slippers, furnished balcony and 24-hour room service.

Activities for the kiddos, tweens and teens, keeping them busy (and away) for hours.

Gluten-free, vegetarian and vegan menu options available at the a la carte restaurants.

 

What We'd Change

The restaurants open on a rotating schedule, so some may be closed on a particular evening. But the rotation means you won't get bored. For specific cravings, 24-hour room service has you covered.

 

Why You Should Go

It's 15 minutes from the airport - paradise is waiting for you with a welcome cocktail.

Upgrade to Preferred Club and enjoy an adults-only pool. (Kids are fun, but pool water in your drinks, not so much).

Rejuvenate with a Myoxy-Caviar Facial - it's ok to spoil yourself. You deserve it.

The world's second largest coral reef is just off the shores - snorkel envy is here & it's real.

Complimentary green fees at Grand Coral Riviera Maya Golf Course. Woot!

Spend a day at Xcaret learning about Mayan history and exploring the lagoons and parks.

Hop on a bicycle tour - a great way to see the resort and the natural beauty around you.

Starting your day with an energizing Zumba class - dance, sweat, hit the beach.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Aerobics
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Medical Services ($)
  • Ping Pong
  • Game Room
  • 9 Restaurants
  • 7 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Catering
  • Theater
  • Teen Club
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Golf Packages Available ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • ADA Accessible Rooms Available
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Euro-bungee
  • Ocean Trampoline
  • Car Rental Available ($)
  • Hobie Cat with Instructor
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dive Shop(s)
  • Golf Course(s)
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Now Sapphire Riviera Cancun

Super Manzana 11 Manzana 9 Lote 10

+52 99 88 72 83 83

Hotel Description

Now Sapphire Riviera Cancun: Laid Back Charm for Family, Friends, You

Picture this sunshiny day: sapphire-colored Caribbean waters, soft, white sands and all kinds of warm rays streaming down, giving you a good dose of much-needed Vitamin D. Your happiness meter has just skyrocketed. You then set out to explore the waters. Next you take on your family and friends in beach volleyball and end the day by burrowing in at the pool - it's this kind of day you've been waiting for. All. Year. Long.

Lucky for you, this is your beach bliss for the next week. When might we expect you?

Unlimited-Luxury® means complete and utter relaxation - it's all taken care of for you. You get to Live in the Now™ with inclusive, ahh-some perks like:

  • Unlimited meals, snacks, water, sodas and juices - bring your thirst.
  • Unlimited domestic and imported alcoholic beverages, including house wine. It's a party.
  • 24-hour room-service food and drink - should you have a hankering for something at 2:14 a.m., you can get it.
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily).
  • Rooms with a private balcony or terrace and a hydro-tub.
  • All kinds of activities - climbing wall, dance lessons, a casino and more.
  • Theme nights and lively outdoor entertainment.
  • Sip, Savor & See with other nearby resorts - Dreams Puerto Aventuras, Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum, Sunscape Sabor Cozumel or Now Jade (you must make your own travel arrangements through the resort concierge by 3 p.m.).
  • Taxes and gratuities - who needs to worry with this on vacay?


DINING

Nosh on mouth watering flavors like Mediterranean, fine cut meats prepared especially for you, grilled seafood, Teppanyaki tables (always fun for the group), sushi and tasty Mexican dishes. And, there is always 24-hour room service - some mornings/nights, you'll want to stay in. It's your vacation right. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Paramour
Type: French
Hours: Daily, 6pm-11pm
Description: Setting the scene for romance, this adult-only restaurant offers French fare and an elegant atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Lemongrass
Type: Asian
Hours: Daily, 6pm-11pm
Description: This Asian restaurant boasts teppanyaki tables that can accommodate up to 48 guests, as well as a sushi bar and traditional a la carte dining.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Bluewater Grill
Type: Surf and turf
Hours: Daily, 11am-5:30pm
Description: Offering fresh seafood specialties and fine cuts of meat.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Cibu
Type: Mediterranean
Hours: Breakfast - daily, 7am-10am; Dinner - daily, 6pm-11pm
Description: Serving delicious Mediterranean cuisine in a casual atmosphere. *Breakfast is available for Preferred Club only.
Dress code: Dinner - Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Fresco
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Enjoy delectable Mexican cuisine surrounded by Spanish-inspired architecture and ocean views.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Market Cafe
Type: International
Hours: Daily, 7am-11pm
Description: The Market Cafe buffet specializes in offering international cuisine in a casual atmosphere with an ocean view. Open for breakfast, lunch and dinner.
Dress code: Casual

Coco Cafe
Type: Bistro
Hours: Daily, 6am-11pm
Description: Enjoy coffee and deli snacks while relaxing on the porch.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Private Dining
For special occasions, enjoy a private dinner for two at one of the resort's romantic spots. There is an additional charge for these private dinners and advance reservations are required.

All hours are subject to change.



BARS/NIGHTLIFE

All five bars serve premium brands and international favorites. The fun-loving bartenders are happy to serve you whatever your heart desires. Tip: Coco Cafe opens early for those needing a caffeine boosting kick to your day.

Moments
Located in the lobby for cocktails. Daily, noon-midnight.

Splash
Swim-up bar, located in the main pool. Daily, 10am-5pm.

The Reef
Preferred Club pool bar. Daily, 9am-5pm.

The Sandbar
Preferred Club beach bar. Daily, 9am-5pm.

Eclipse Night Club
Nightclub and bar where guests can dance all day and night. Daily, 10am-2am.



BEACHES AND POOLS

You've got sun soakin' spots - three pools (bonus pool for Preferred guests) with Bali beds for some posh privacy or head to the sparkling ocean and grab a coveted ocean front lounger. Sit back. Pool and beach bar service is happy to bring you as many cocktails as you want.

SPORTS/ACTIVITIES

Water

  • Hobie cats
  • Kayaks
  • Sailing
  • Windsurfing

Available for an additional charge:

  • Scuba diving
  • Deep sea fishing
  • Snorkeling
  • Sport fishing

Land

  • Fitness
  • Tennis
  • Yoga
  • Beach volleyball

Golf
Now Sapphire Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club.

November 1, 2016 through April 30, 2017 and November 1 - April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)

Pricing from May 1 through October 31, 2016 and May 1 - October 31, 2017:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $45 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)



INTERNET

Now Sapphire Riviera Cancun offers complimentary Internet access and WiFi.

Unlimited Connectivity App
Worried about the inability to keep up with friends and family while in destination? Download the Unlimited Connectivity app and enjoy tons of awesome features to help you while in destination!

Features Include:
  • Free WiFi
  • Free calling to the U.S. and Canada
  • Contact staff directly
  • Book spa appointments
  • Reserve excursions


SPA SERVICES

Now Spa by Pevonia offers 7,000 square feet of luxury wellness services that will take you on a journey of relaxation for an additional charge. Daily, 9am-8pm.
  • Massages
  • Body treatments
  • Facials
  • Sauna and Jacuzzi
  • Temazcal
  • Relaxation area
  • Beauty salon

Traditional Temazcal Spa Ceremony - Included with your stay.
The Temazcal ceremony is led by an Intercessor, or healer, and is one hour long. The ritual will begin with a blessing from the Intercessor, and one by one, guests will enter the Temazcal structure, sitting in a circle for the healing ceremony. The shelter will be filled with hot stones and the Intercessor will guide participants through the spiritual ritual, involving aromas, herbal steams, sounds and sensations.



WEDDING/HONEYMOON

Complimentary "Your Moments" Wedding Package when booking a minimum of seven nights in a Preferred Club Suite Ocean View or higher, or if five rooms are reserved for a minimum of three nights at any room category. Packages and amenities available at a surcharge. Guests must arrange all wedding packages directly with the front desk.
The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties.

Honeymoon Bonus
With proof of marriage, Now Sapphire Riviera Cancun offers two honeymoon packages.

Honeymoon Bliss Package includes:

  • Fresh fruit basket on arrival
  • Bottle of sparkling wine on arrival
  • Special turndown service one evening during stay
  • Champagne breakfast in bed (reservations required in advance via guest service)
  • Discount on all treatments at the Renova Spa

Do Not Disturb Package (complimentary with seven nights or more in a Preferred Club Ocean Front Suite or higher or for a surcharge) includes:

  • Champagne on arrival
  • Fresh flowers and exotic fruit platter in room on arrival
  • Champagne breakfast in bed (reservations required in advance via guest service)
  • Couples 50-minute massage treatment (one per stay)
  • Romantic beachfront dinner for two including bottle of champagne
  • Special turndown service one evening during stay
  • Private petit fours each evening at turndown
  • Complimentary anniversary nights

Guests need to add "Honeymoon Bonus" to the special request field of booking when purchasing. Proof of marriage is expected upon arrival at the resort.

CHILD CARE

Now Sapphire Riviera Cancun offers options for kids of all ages. The Explorer's Club is available for kids ages 3-12. The Core Zone Teens Club offers activities and games geared towards teenage tastes for teens ages 13-17. Daily, 9am-10pm.

Babysitting services are also available for an additional charge.



ADDITIONAL INFORMATION

Location
Now Sapphire Riviera Cancun is located 15 miles from Cancun International Airport (CUN). Approximate driving time is 20 minutes.

Check In/Check Out
Check-in: 3pm, check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Sep 15-16 , 2017 and Dec 3 , 2017.

A 4-night minimum stay is required for travel Sep 28-30 , 2017 and Dec 28-29 , 2017.

A 5-night minimum stay is required for travel Dec 23-27 , 2017.

A 4-night minimum stay required every year for all arrivals and Dec 30-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
2003-2013 AAA Five Diamond Award
2014 AAA Four Diamond Award
Rainforest Alliance Verified

Dining Program
The Sip, Savor & See package is now available at Now Sapphire Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun, Dreams Riviera Cancun, Dreams Puerto Aventuras, Dreams Tulum and Now Jade Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/29 - 10/31
Starting at $679 was $1739
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 2/23 - 3/31
Starting at $1149 was $2439
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Travel Dates 4/1 - 4/28
Starting at $889 was $1379
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All Mexico - Riviera Maya Resorts