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Hotel Marina El Cid Spa & Beach Resort

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mind ... More

Customer Rating 573 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
3.9
Room Comfort
 
4.2
4.3 out of 5
"Wow! What a great trip! First off staff that went above and beyond and made a lasting impression on our family - Joaquin (waiter at the buffet) amazing person! He was beyond nice, attentive and caring!..." – Lindsayp
558 out of 656 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
3.9
Room Comfort
 
4.2
4.3 out of 5
"Wow! What a great trip! First off staff that went above and beyond and made a lasting impression on our family - Joaquin (waiter at the buffet) amazing person! He was beyond nice, attentive and caring!..." – Lindsayp
558 out of 656 (85%) customers would recommend this product to a friend.
singing birds View From Our Room Relaxing Bar & Lounge Foam party Family pool No special occasion, just great service. North Beach Beach at El Cid view from our balcony El Cid beach Pool Slide and Cliff Jump Beach from the deck by the infinity pool My girls View from our balcony, first level View from our room towel sculptures View from our room. view from our room Poolside feet in the white sand Beach front view. El Cid Resort Beach Building 15 first floor view Hotel Balcony Pool Area Ventus pool Swordfish dinner sunrise at the infinity pool Beautiful beaches Excursion Family Picture one of the many pools Looking at the way the rooms are set up, there will never be a room w/o a view of the ocean. Very nice. Luxury suite Beach View Our walk to the beach From the pier view from our room Isla Majeres- sailing excursion Sunrise over the Ocean 2-22-17 Beach Catamaran Balcony shot from other side of resort Mexican night (wednesdays) Ventus at marina el cid View from teh room Cesar took this! Building 15 4th floor beach front view view from our bacony The large pool at El Cid The lobby bar Balcony shot View of beach from jacuzzi deck View From Our Room Jacuzzi- hotel in background
All Customer Reviews
1-4 of 573 reviews. Sort by
February 7, 2018
Great Decision

Loved the resort and staff. Very friendly. We had an excellent time. Most of the food was excellent but we felt the chicken meals and room service meals were poor. There are three hot tubs and all are adult only. We would have really liked to be able to use one of the hot tubs while we were there but couldn't because we had two kids along. We went in January and there were a couple of mild / rainy days where the hot tub would have been much appreciated. Beach was beautiful but do listen to the other reviews and bring water shoes for going in water as the water is rocky / slippery in most areas. Overall we loved it and want to go back.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Wisconsin
Age: 25-34
Travel: 1-2 trips/year

February 7, 2018
Great Property!!!!

We stayed at the new section of El CID called Ventus. The rooms were great. The dining options were more than adequate and the food was really good. Service was excellent and the liquor options were good as well. 24 hour room service which was also prompt. Only negative was wi-to is an extra charge but for the cost to stay here it is a great value. We will definitely return!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston
Age: Over 65
Travel: 3-6 trips/year

February 4, 2018
Resort great but disappointed service

We had booked (our first ever) all-inclusive vacation at this resort, for our 30th wedding anniversary vacation. We had heard that the resorts treat you with the utmost pampering in your room for these special occasions, not us though. I asked the front desk & concierge twice about this & they had nothing to offer other than a $280 package for dinner on the beachside with wine. What?! No flowers pedals on the bed, no chocolates, etc. We had also booked with requesting our condo to be beachside or at the least beach "view". It was neither one of these! When we got to the resort, it was pouring down rain. Our transportation van dropped up at the Marina El Sid but the Bellhop man sent us to the Ventus lobby. Our transportation van took us there & left. After much confusion at the front desk, they said we were booked at the El Sid & said we had to go there! No transportation available at this time & they didn't even offer to take us, with all the confusion & the pouring down rain as well! They finally offered one of their vans to take us from the Ventus to the El Sid Resort. After check in the front desk sent us directly to a lady that really was pushy about signing up EARLY the following morning to hear about time-sharing & receive discounts. By now 2 hrs had passed & we opted out of setting up a time with her & just wanted to get out of our wet clothes & shoes, eat a bite & have some drinks. She never offered for anyone to assist us to our room, just gave us a map & we finally found our condo on our own with it being pitch dark & no earthly idea how to get there with all of the units at the resort!!!! The resort itself was beautiful, the food was amazing, & the ladies who cleaned our room were so great & helpful. All in all though disappointed with the service we received for our anniversary (& first ever) Riviera Maya vacation.


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Overall Rating: 3
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Missouri
Age: 55-64
Travel: 1-2 trips/year

January 31, 2018
Resort

The resort itself is beautiful. The pools and hot tubs are fabulous. However, the service staff are some of the rudest people I have ever met. We came with a group and were split up. At check in we asked to be close. They put us all in separate buildings. We asked to change and they said no, if you want that then pay for it. Then a few of the group got a free upgrade. Upon asking I was told no! I expressed that this made me upset and I was told quote “it’s better to have one unhappy couple than the whole group being unhappy.” I was appalled. I brought this up to management who also did nothing to make it better. I then listened to the timeshare and was given $100 in vouchers I was told I could use when booking an excursion. When I tried to book I was denied. They gave me the wrong coupons. I had to book through a completely different company. The back and forth of the staff was extremely frustrating and a complete waste of time. It was never ending with them. The other service staff like the maids, servers, bartenders, and upkeep were an amazing. They never stopped cleaning and were very friendly! The only other downside was only one pool was heated and the hot tubs including the adult ones closed at 9. Would have been nice to be able to relax longer outside.


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Michigan
Age: 25-34
Travel: 3-6 trips/year

Room Information

Hotel Marina El Cid Resort features 350 guest suites located on five floors. All rooms have a balcony or terrace featuring ocean, pool, or garden view, as well as minibars and complimentary bottled water. Marble-appointed bathrooms include make-up mirrors. Room service is available 24 hours a day.

Room Details

Luxury Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Junior Suite Platinum Room
Hotel/Studio Unit Details

What's to Love

To get into the island groove, spend the day by the enormous pool and your evening at one of Hotel Marina El Cid Resort's many shows or classy bars.

 

What We'd Change

Hotel Marina El Cid Resort is located between Cancun and Playa del Carmen, so it's a good thing that there's plenty to do at this resort!

 

Why You Should Go

Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Marina
  • Elevators
  • Audio-Visual Equipment ($)
  • Laundry Facilities
  • Beach Towels
  • Handicap Room Available
  • 24 Hour Room Service
  • Sauna ($)
  • Pillow Menu
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hotel Marina El Cid Spa & Beach Resort

Blvd El Cid Unidad 15

+52 99 88 72 89 99

Hotel Description

Hotel Marina El Cid Resort: Experience All-Inclusive Luxury

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mindless sitcoms, you know it's time for a vacation. Choose Hotel Marina El Cid in Riviera Maya, where you'll find those palm trees and blue ocean, as well as warm breezes and a private beach of lovely white sand ready for you to ease your restless mind.

This all-inclusive, oceanfront resort, less than 20 minutes from Cancun International Airport, overlooks Puerto Morelos National Reef Park on the Mayan Riviera, just a hop, skip and a jump from the charming fishing village of Puerto Morelos. Scuba divers and snorkelers can explore the off-shore reef that ranks as the second-largest in the world, while the water lovers find their sanctuary in the heated infinity pool or the 22,000-sq-ft, free-form pool, complete with a swim-up bar, cascading waterfalls, and in-water lounge chairs. A designated children's area hosts a network of waterslides to keep the kids happy, while the adult-only section features a spa tub, sun deck, and a Jacuzzi bar-and-massage area.

But to find the essence of relaxation, go no further than Scaramanga Bar and Lounge, where you can enjoy all-inclusive cocktails while swaying in rope hammocks or lying on plush mattresses on the warm sand. Visit Hacienda Arrecife, poolside, for classic Mexican dishes and 100-plus brands of tequila to keep you palate wet. If you are hankering for something a little different, wander into El Alcazar for gourmet Mediterranean fare, where an extensive wine cellar and delicacies, such as duck breast and beef filet prove irresistible.

Complete your daytime adventure with a dolphin swim before returning to your exquisite Junior Suite, with an ocean, garden or pool view, where you'll find yourself surrounded by contemporary decor and a mild Mediterranean palette of warm colors. Or, if your energy still abounds, just stop by for a change of clothes before taking to the Lobby Bar Cafe & Lounge for a night of live music.

This hotel is All-Inclusive.
Features include:

  • Buffet and a la carte meals
  • All domestic and imported beverages
  • Nightly entertainment and/or theme shows.
  • Daytime pool and beach activities.
  • Kid's club
  • Taxes and gratuities.


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Alcazar
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Mediterranean gourmet and alfresco dining on the terrace. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hacienda Arrecife
Type:
Mexican
Hours: Open daily; Dinner - daily, 6:30pm-10:30pm
Description: Casual, poolside restaurant with spectacular ocean views, serving a buffet of fresh Mexican cuisine for breakfast and lunch and a la carte specialties for dinner. More than 100 tequilas available. Reservations are required for dinner.

La Marina
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Fresh seafood and stunning sunset views with yachts from around the world. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Alhambra
Type: International
Hours: Open Daily
Description: Offering international buffet fare in a casual setting. The restaurant presents a wide variety of food and a different theme every day of the week.

Trattoria D'Gulio Cucina Italiana
Type: Italian
Hours: Open Daily
Description: Offers a delicious breakfast buffet in the morning and a la carte style gourmet Italian dining for dinner. Enjoy delicious authentic Italian dishes with an extensive selection of over 50 wines from Italy. Reservations are required for dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Cafe and lounge. Daily, 7am-1am.

Macondo Bar
Ocean deck bar. Open daily.

Swim-Up Bar
Premium-brand beverages in the pool. Daily, 9am-5pm.

Congo Bar
Premium-brand beverages at the pool and beach. Daily, 9am-7pm.

Scaramanga
Bar and lounge with hammocks and plush mattresses. Daily, noon-1am.



BEACH

Pristine, private beach, featuring white sand and the warm waters of the Caribbean. Dive at the Puerto Morelos National Reef Park, the second-largest reef in the world.

POOLS

Enjoy the refreshing heated infinity pool or the 22,000-sq-ft, free-form pool features activities, a swim-up bar, cascading waterfalls, diving pool, in-water lounge chairs, sun deck and children's area with slides.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Hobie cats
  • Boogie boards
  • Beach activities

Land

  • Spinning room
  • Treadmills
  • Yoga
  • Pilates
  • Tai chi
  • Tae-bo

Golf
The Hotel Marina El Cid Spa & Beach Resort offers effortless access to the best golf courses in Riviera Maya. The hotel concierge can arrange tee times for you at any one of the dozens of nearby courses, including:

  • Playa Mujeres Golf Club
  • Cancun/Riviera Maya Golf Club at Pok Ta Pok
  • El Camaleon Mayakoba
  • Hilton Cancun/Riviera Maya Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf
  • Riviera Maya Moon Spa & Golf Club
  • Playacar Spa & Golf Club


INTERNET

Hotel Marina El Cid Spa & Beach Resort provides a business center and wireless-Internet access in public areas for an additional charge.

SPA SERVICES

Let the courteous staff at El Cocay Spa relax your mind and rejuvenate your body. The spa features a large variety of services for an additional charge. Daily, 8am-5pm.
  • Temazcal steam bath
  • Whirlpool, cold-plunge pool
  • Steam room and Sauna
  • State-of-the-art fitness center
  • Hydrotherapy zone
  • Zen garden
  • Massage rooms and outdoor massages
  • Yoga and tai-chi instruction
  • Hair-and-nail salon


WEDDING SERVICES

The most important day of your life calls for a perfect setting and perfect planning. Let the resort's wedding planners assist you and ensure every detail is attended to, while you enjoy this unforgettable moment with your family and friends. Please contact the resort directly for more information.

CHILD CARE

The El Cid Kids Club features a number of supervised activities for children ages 4-12. Daily, 9am-9pm. Activities include:
  • Spanish lessons
  • Cooking classes
  • Kayaking
  • Bike tours
  • Games


ADDITIONAL INFORMATION

Location
Hotel Marina El Cid Spa & Beach Resort is located 12 miles from Cancun International Airport (CUN), approximate driving time is 20 minutes, on the Riviera Maya, within one mile of Puerto Morelos and the National Reef Park.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
When traveling Feb 15-April 30, 2015, the minimum age to check-in at the hotel without an adult in the same room is 25 years old. A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.

Awards and Accolades
TripAdvisor has awarded its 2014 Traveller's Choice award to Marina El Cid Spa & Beach Resort in Riviera Maya for being featured as a Top 25 Family Hotel in Mexico for two consecutive years.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 5/1 - 10/31
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