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Sunscape Puerto Plata (STI)

Dominican Republic - Puerto Plata/Santiago

Our Rating
5 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 117 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.0
3.9 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
101 out of 132 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.0
3.9 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
101 out of 132 (77%) customers would recommend this product to a friend.
view from castaways Catamaran for excursions 4 wheeling excursion Poolside Shower Beach Sunclub Pool One of many romantic dinners Sunset Horseback Riding ziplining Our new friend Marbel! Beach and catamaran boat Snorkeling at an excursion this was the waterfall excursion
All Customer Reviews
1-4 of 117 reviews. Sort by
December 3, 2017
horrible

to whom it may concern: that was the most horrible vacation I ever been, I have been with you guys for many years. I went to Jamaica the Amstar ride left us behind, we had to pay a taxi to take us to the resort, this time the ride from the airport to the resort takes 2 hours, I was tolled by you guys, that the ride to the airport to the resort was 55 minutes. It took 2 hrs. I will never recommended this resort to anyone that's horrible service, food same thing everyday, horrible service, housekeeping was horrible, 2 adults and they left me I towel only. I will never recommended this resort to anyone, the web side every think was a lye. I think you guys should gave me some credit back for my next vacation.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Warren R.I
Age: 45-54
Travel: 1-2 trips/year

December 1, 2017
Great service, above average meals, fantastic room

Pros: - The people here are very service oriented - The food is above average for an all-inclusive resort - Our room on the third floor had a great view and high ceilings which I loved Cons: - The cigar salemen are sometimes a bit too pushy in my taste - The pool selection is good, but not the best


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 19-24
Travel: 1-2 trips/year

December 1, 2017
good resort Could use some improvement

Great service, room and resort were very clean. The food is edible but not to the standard of the rest of our experience. Pool is amazing, beach is neat but way too many people trying to sell services and merchandise. Good for a family getaway.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: buffalo newyork
Age: 25-34
Travel: 3-6 trips/year

November 30, 2017
Not even close

I've traveled extensively, Europe, Caribbean (Bahamas, St Martin, Antigua, St Barts), and Mexico. Always came away with a feeling of time and money well spent - that was not the case in DR and Sunscape specifically. First of all no one, and I mean no one, had informed us that we would be accosted by several people trying to sell us one thing or another and even after we explained that we were not interested, they still persisted to the point that it became intrusive and we spent the whole time we were there trying to avoid "the orange coats" . We wanted to relax, this became an impossibility as even as we ventured out onto the beach, we had to quickly turn around and return to the pool as we were approached by people trying to sell us things.It seemed like no matter where you were someone felt the need to approach us with "a deal" - not my idea of a relaxing vacation. The food choices were adequate for breakfast but the lunch choices were very poor (and not very healthy) and the dinner ones not much better. We gave the spa a try but had the worst mani-pedi ever and although the massages were adequate only the second massage was actually relaxing since they took us to the steam and sauna rooms, which was missing from the previous massage. Trip to and from airport was ridiculous long and arduous. The whole idea of a relaxing vacation was thrown out the window. Never again!


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Was this helpful? Yes No
Overall Rating: 1
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: New York
Age: 55-64
Travel: 3-6 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Superior Room (Adults Only) - Available...
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Deluxe Family Room
Hotel/Studio Unit Details

Sun Club One Bedroom Suite - Available Beginning 12/23/17
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

A la carte dining can fill up at night, so you might have to wait a bit. Good thing you can grab a cocktail or two while you wait to be served.

 

Why You Should Go

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • 24 Hour Room Service
  • Aqua Aerobics
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata (STI)

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, and approximately one hour and fifteen minutes from Cibao International Airport (STI).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel April 16-Dec 22, 2017.
A 4-night minimum stay is required every year for arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 1/1 - 4/2
Starting at $769 was $1389
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Travel Dates 4/3 - 6/30
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST